Supervisor (Kiosk)

Company:
OjimFood

Industry:
Food & Beverage (F&B)

Location:
Batu Caves

Position:
Supervisor Kiosk

OVERVIEW

You will play a crucial role in ensuring the smooth and efficient operation of our kiosks within the Klang Valley.

You will be responsible for overseeing both the front-of-house and kitchen areas, providing exceptional customer service, and maintaining high standards of quality.

RESPONSIBILITIES

1.

Travel and Monitoring:

• Regularly travel to various kiosk locations within the Klang Valley to monitor operations.
• Ensure compliance with company standards and policies at each kiosk.

2.

Operations Oversight:

• Oversee the daytoday operations of the dining area and kitchen.
• Address customer inquiries and concerns promptly, ensuring exceptional customer service.

3.

Staff Management:

• Train, supervise, and lead staff members, ensuring they adhere to company policies.
• Schedule and organize staff shifts to ensure optimal coverage and efficiency.4.

4.

Quality Control:

• Monitor and maintain the quality of food and beverage offerings.
• Collaborate with the kitchen team to uphold high food preparation standards.

5.

Events and Promotions:

• Work closely with the management team to plan and execute special events and promotions.
• Ensure successful implementation and participation of kiosks in promotional activities.

6.

Safety and Cleanliness:

• Maintain a safe and clean working environment, adhering to health and safety regulations.
• Conduct regular inspections to ensure compliance with cleanliness standards.

7.

Performance Management:

• Conduct regular performance evaluations for staff members.
• Provide constructive feedback to improve individual and team performance.

8.

Inventory Management:

• Monitor inventory levels and coordinate with suppliers for timely restocking.
• Implement efficient inventory control procedures to minimize waste and shortages.

9.

Team Building:

• Foster a positive work environment.
• Build strong team relationships to maximize productivity and employee satisfaction.

REQUIREMENTS

a)

Nationality:
Malaysian.

b)

Education:
Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

c)

Experience:

At least 1 to 2 years of experience in a supervisory role or related fields within the food and beverage industry.

Salary:
RM1, RM2,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Education:

• STM/STPM (preferred)

Experience:

• Supervising: 1 year (preferred)

Ability to Commute:

• Batu Caves (required)

Ability to Relocate:

• Batu Caves: Relocate before starting work (required)

---