Customer Service Executive
2 weeks ago
Overview:
Salary:
3,500 MYR ~ 4,500 MYR
Industry:
- To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping.
- Order planning, stock replenishment and place order with factories & suppliers
- Communication with overseas Suppliers to ensure prompt delivery
- Communication with forwarders for timely import clearance and deliveries
- Handle and resolve customers' complaints and ensure timely feedback to internal and external customers / branches
- Undertakes any other adhoc assignment as and when required
Qualifications:
Requirement:
- [ MUST ]
- At least 2 years of Customer Service working experience dealing with customer, supplier, and handling stock delivery.
[ OTHERS ]- Self-motivated, independent, possess initiative and willingness to learn
- Have good interpersonal, communication and negotiation skills
- Able to work independently with minimum supervision
- Ability to handle pressure and always meet customer's deadlines
English Level:
Other Language:
Mandarin, English
Additional Information:
Benefit:
- Basic Salary = RM 3,500 ~ 4,500
- AL:
- MC:
- Medical Claim = RM 1,500 / year
- Optometry Allowance = RM 300 / year
- Contractual Bonus 1 month
- Company Activities: Annual Dinner, Company Trip, Welcome Lunch, Team Building
Working Hour:
Holiday:
Job Function:
- Custmer support/service
- Import & Export
- Sales coordinator/Admin/Receptionist/Secretary
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