Customer Service Executive

2 weeks ago


Bangi, Selangor, Malaysia Reeracoen Malaysia Full time

Overview:

Salary:

3,500 MYR ~ 4,500 MYR
Industry:


  • To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping.
  • Order planning, stock replenishment and place order with factories & suppliers
  • Communication with overseas Suppliers to ensure prompt delivery
  • Communication with forwarders for timely import clearance and deliveries
  • Handle and resolve customers' complaints and ensure timely feedback to internal and external customers / branches
  • Undertakes any other adhoc assignment as and when required

Qualifications:

Requirement:

- [ MUST ]
  • At least 2 years of Customer Service working experience dealing with customer, supplier, and handling stock delivery.
[ ADVANTAGE ]- Require skills - Word, Excel & PowerPoint. Strong analytical skills.

[ OTHERS ]- Self-motivated, independent, possess initiative and willingness to learn

  • Have good interpersonal, communication and negotiation skills
  • Able to work independently with minimum supervision
  • Ability to handle pressure and always meet customer's deadlines
    English Level:

Other Language:

Mandarin, English

Additional Information:

Benefit:

  • Basic Salary = RM 3,500 ~ 4,500
  • AL:
5Y 21D

  • MC:
5Y 22D

  • Medical Claim = RM 1,500 / year
**Registered medical practitioner- Dental Claim = RM 500 / year

  • Optometry Allowance = RM 300 / year
  • Contractual Bonus 1 month
  • Company Activities: Annual Dinner, Company Trip, Welcome Lunch, Team Building
    Working Hour:

Holiday:

Job Function:

  • Custmer support/service
  • Import & Export
  • Sales coordinator/Admin/Receptionist/Secretary


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