Customer Service Officer
1 week ago
- Create and maintain reports on customer interactions
- Attend weekly team meetings
- Update customer records in our system, including notes about conversations and outcomes
- Present ideas for improving customer care
- Participate in teambuilding activities
- Develop customer rapport
- Encourage customers to complete satisfaction surveys
- Make recommendations to managers to improve customer experience
Salary:
RM4, RM4,300.00 per month
Schedule:
- Day shift
- Monday to Friday
Education:
- Bachelor's (preferred)
Experience:
Customer Care Specialist: 2 years (preferred)
Language:
- Bahasa English (preferred)
Ability to Commute:
- Senai (required)
Ability to Relocate:
- Senai: Relocate before starting work (required)
-
Warehouse Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia LIMA BINTANG LOGISTICS SDN BHD Full timeJob descriptionWarehouse Customer Service OfficerSenai, JohorWhat does a Warehouse Customer Service Officer job description include? Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. Complies with federal, state, and local warehousing, material...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia MINDE Group Full timeProviding introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client's or...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia MINDE Group Full timeJob Description: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia ASJ COMPONENTS (M) SDN BHD Full timeMAIN DUTIES/ RESPONSIBILITIES→Contact window between customers and ASJ with regards of customers' order.→Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date.→Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the shipment.→Planning for...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia JOBBUILDER Full timeResponsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia RHB Bank Berhad Full timePrimary Objectives Ensure and provide quality customer service standards Sales Referral identify existing and prospective customers' financial needs and refer them to sales personnel To support Assistant Branch Manager (ABM) to ensure smooth branch operation and compliance requirements are strictly observed To assist in tracking branch sales and up keep of...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia JOBBUILDER Full timeManage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets...
-
Customer Service
1 week ago
Taman Senai, Johor, Malaysia Printpack (M) Sdn. Bhd. Full timeFollow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...
-
Customer Service
1 week ago
Taman Senai, Johor, Malaysia Printpack (M) Sdn. Bhd. Full timeFollow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia MINDE Group Full timeManaging business relationship with customer, smooth communication skill for both internal/external tasks. Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. Responsible for sales order processing and sales planning. Liaise with Production Department about customers 'orders and handling shipment delivery. Update...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia MINDE Group Full timeManaging business relationship with customer, smooth communication skill for both internal/external tasks. Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. Responsible for sales order processing and sales planning. Liaise with Production Department about customers 'orders and handling shipment delivery. Update...
-
Customer Service Officer
1 week ago
Taman Senai, Johor, Malaysia BP MPAK SDN. BHD. Full timeProject scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow- up with plant personnel as needed Internal scheduling (with sales/ production) Project pricing/ provide quotes to customers Followup and confirmation of orders Able to manage 5 to 10 customers with wide range of products per customer....
-
Customer Service Executive
1 week ago
Taman Senai, Johor, Malaysia JOBBUILDER Full timeResponsibilities: Receive the booking from the customer/assigned by HOD. Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed or delayed...
-
Customer Service Coordinator
1 week ago
Taman Senai, Johor, Malaysia UNITED CREATION PACKAGING SOLUTIONS (JH) SDN. BHD. Full time1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...
-
Customer Service
1 week ago
Taman Senai, Johor, Malaysia JOBBUILDER Full timeEL0607- Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...
-
Customer Services Coordinator
1 week ago
Taman Senai, Johor, Malaysia MINDE Group Full timeJob description: Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Providing feedback on the efficiency of the customer service process.Pay: RM3, RM4,300.00 per month
-
Customer Service Representative
1 week ago
Taman Senai, Johor, Malaysia MINDE Group Full timeJob description: Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Providing feedback on the efficiency of the customer service process.Pay: RM3, RM4,300.00 per monthSchedule: Monday to FridaySupplemental pay types: Overtime pay Performance bonus
-
Customer Service Officer(Manufacturing order
1 week ago
Taman Senai, Johor, Malaysia MINDe Group Full timeOrder processing, data entries, issue PO, D/O, Invoice, credit note, filing and etc. Liaise with internal team member in order to arrange transport to collect item or deliver item to customer site Source local and international (direct materials) for costsaving opportunities. To verify PO pricings during the order processing. Respond to RFQ and maintain...
-
Customer Service Representative
1 week ago
Taman Senai, Johor, Malaysia JOBBUILDER Full timeResponsibilities: Administer hangtag approvals according to brand certification and approval guidelines. Receive and verify online hangtag requests from customers; ensure information provided on the hangtag request is completed. Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity. Validate the proper use of hangtags...
-
Customer Service Executive
1 week ago
Taman Senai, Johor, Malaysia Geodis Malaysia Sdn Bhd Full timeResponsible for dealers' online ticketing inquiry solutions as follows:Part activation. Check part availability. Order Management (placing orders/order cancellation). Checking on claim submission/ claim status. Check and release blocked orders. System problems escalation to the relevant IT support team. Portrays positive teamwork. Fulfillment of assigned...