Client Service Manager
1 week ago
The Opportunity
Our client, one of the top 3 ranked Australia's Best Workplaces of 2021 is looking for a
Client Service Manager to join their elite team in KL, Malaysia.
As a Client Service Manager, your core function is to work hand in hand with the brokers in ensuring top-tier clients experience from lead to post-settlement.
Key Responsibilities:
- To ensure quality CRM Data to maximize the effectiveness of marketing initiatives.
- To order lender pricing requests.
- To instruct lender valuations.
- Build brokers notes and or a cover letter for MyCRM and notes for lender.
- Liaise with lenders, clients and conveyancers to ensure that settlements occur smoothly.
Skill & Experience
- Bachelor's Degree/Professional Degree/Master's Degree in Finance or related field preferable.
- Previous experience working within the lending space, comprehension of lending terminology.
- Comprehensive verbal & written English skills and the ability to work to strict deadlines.
- High attention to detail.
- Speedy delivery and professional client interaction.
ASW OFFERS
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and rolerelated training.
- Ongoing career opportunities.
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