Client Service Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

The Opportunity


Our client, one of the top 3 ranked Australia's Best Workplaces of 2021 is looking for a
Client Service Manager to join their elite team in KL, Malaysia.

As a Client Service Manager, your core function is to work hand in hand with the brokers in ensuring top-tier clients experience from lead to post-settlement.


Key Responsibilities:

  • To ensure quality CRM Data to maximize the effectiveness of marketing initiatives.
  • To order lender pricing requests.
  • To instruct lender valuations.
  • Build brokers notes and or a cover letter for MyCRM and notes for lender.
  • Liaise with lenders, clients and conveyancers to ensure that settlements occur smoothly.

Skill & Experience

  • Bachelor's Degree/Professional Degree/Master's Degree in Finance or related field preferable.
  • Previous experience working within the lending space, comprehension of lending terminology.
  • Comprehensive verbal & written English skills and the ability to work to strict deadlines.
  • High attention to detail.
  • Speedy delivery and professional client interaction.

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other exciting activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and rolerelated training.
  • Ongoing career opportunities.
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