Internship for Marketing

2 weeks ago


Atlantic City, New Jersey, Malaysia Elianto Make Up Sdn Bhd Full time
_Responsibilities and Duties_

  • Communicate with global users via online chat and phone to provide consultations and answer queries.
  • Resolve customer problems and complaints, finding suitable solutions to improve customer satisfaction.
  • Collaborate with internal departments to track and coordinate the progress of customer issues and address customer problems and meet their needs.
  • Constantly Creating Content and Shoot E-Commerce Video on Tiktok.
  • Constantly Engaging with User on Tiktok (Comments Reply).
  • Research for popular topic from time to time.
  • Track, monitor, and understand Livestream's performance through insights and analytics.
  • To assist & monitoring live host streaming session on TikTok platform.
  • Act as Backend to assist in interacting with customers during livestreaming.
  • To assist in making sure daily livestream runs smoothly.
  • To brainstorming daily content for livestreams.
  • Performs other duties as may be assigned by the Company.
  • Qualifications_
  • Fluency in both spoken and written English & Malay.
  • Good customer service skills with active listening, superior communication, and problem-solving.
  • Ability to handle escalations from first-tier support and facilitating effective inter-departmental communication.
  • Problem Solving, Creative, Friendly, Energetic and as a Team Player.
  • Able to multi-task and work in a fast-paced environment.

Job Type:
Internship

Salary:
RM1, RM1,500.00 per month

Schedule:

  • Monday to Friday

Ability to Commute:

  • Mid Valley City (required)

Ability to Relocate:

  • Mid Valley City: Relocate before starting work (required)

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