Customer Experience Intern

Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...

Date:1 Aug 2023Job Posting End Date:Job Country:MalaysiaJob State/Province:Kuala LumpurJob Location/Region:Mid Valley CityAbout BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our...

Key Responsibilities: Assist in the planning and coordination of various events, including international beauty expos and jewellery fairs. Support the event team in logistics, vendor management, and onsite operations. Help in the creation and distribution of event materials such as brochures, invitations, and promotional items. Assist in managing event...

Emerald Infinity Sdn Bhd is one of the world's fastest leading Outsourced Sales and Marketing company that collaborates with international clients across different countries in providing professional marketing solutions through face-to-face marketing. We collaborate with clients from various industries such as Food and Beverage, Banking and Finance,...

*Job Descriptions**Responsibilities: 1. *Customer Inquiries:Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2. *Internal Communication:Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3. *Customer Service Excellence:Provide a positive,...

Responsibilities:1.Customer Inquiries: Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2.Internal Communication: Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3.Customer Service Excellence: Provide a positive, empathetic, and professional...

Date:20 Nov 2023Job Posting End Date:Job Country:MalaysiaJob State/Province:Kuala LumpurJob Location/Region:Mid Valley CityAbout BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our...

About UsLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely...

About UsLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely...

To assist the teams' day to day operations in logistics handling of our offline initiatives for both Seller Engagement and Seller Education sub-teams, tracking event attendance and results which will feed into our KPI. To support Seller Education initiatives by assisting in project managing initiatives from end to end, from communications to supporting team...

Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. Interact with customers to provide and process information in response to inquiries, concerns, and...

Company background:In this Role, you'll get to: Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of selfservice. Continuously identify work process improvements....

Work closely with the E-Commerce Manager to set the overall direction and strategy for the E-Commerce business. Responsible for online store management to boost sales, including marketing planning, product management, promotion, sales, aftersales service, and other operations. Organize a campaign calendar and align the product launches. Liaise with the...

Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. Tracking customer experiences across online and offline channels, devices,...

Appeal and Escalation: Review and Investigate appeal cases for false positive account actions for Shopee Marketplace Acts as the first line of response against reported/escalated fraud and scam cases. Reinvestigations in fraud and abuse cases investigated by Buyer and Seller Review. Manage the fraud cases while balancing between customer's needs and the...

Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...

Work closely with the E-Commerce Manager to set the overall direction and strategy for the E-Commerce business. Responsible for online store management to boost sales, including marketing planning, product management, promotion, sales, aftersales service, and other operations. Liaise with the design team to provide visuals on the ECommerce (Product images...

Job Highlights Competitive annual package, Shift Allowance, Quarterly Bonus and Yearend performance bonus. Young, Passionate & Friendly Working Environment. Rewarding career development with regional exposure. Team building, creation, birthday party, free flow of snacks and drinks.Responsibilities: Answering queries and resolving client issues regarding our...

Company DescriptionAbout ExperianExperian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take...

Company DescriptionExperian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity...