Specialist Experience Owner

2 weeks ago

Atlantic City, New Jersey, Malaysia BHP Full time

Date:1 Aug 2023
Job Posting End Date:

Job Country:
Malaysia
Job State/Province:Kuala Lumpur
Job Location/Region:Mid Valley City
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.

Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

  • About the Role
  • To support the redesign and implementation of improvement initiatives that drive customer, employee and process effectiveness for Finance Operations and the Record to Analyse End to End process.
  • Engaging with teams across Assets, GBS and BHP functions to seek their input into the design of the Record to Analyse process End to End process
  • Conducting presentations and facilitating workshops to connect, influence and engage stakeholders to achieve alignment and prioritisation of initiatives.
  • Playing a key role in translating stakeholder inputs into a technical process designing that will guide the transition from current state (disjointed processes) to the future state process
  • Conducting analyses required to identify initiatives required to deliver the future state design for the Record to Analyse process
  • Supporting, and conducting where required, financial quantification in support of the value case and benefits realisation associated with Record to Analyse initiatives
  • Work with the Finance Operations Experience Owner manager to develop and achieve alignment amongst stakeholders on the criteria that will be used to prioritise the Record to Analyse initiatives
  • Engaging with the GBS Service Transformation product delivery teams to develop the implementation plan for prioritised initiatives
  • Supporting prioritisation of Record to Analyse initiatives that aligns with overall business priorities and customer strategy
  • Reporting to the Finance Operations Experience Owner Manager on progress to date, risk or issues and roadmap for the period ahead
  • Deliver value through automation
  • Address performance, development and deployment issues
  • Contribute towards innovation & continuous improvements
  • About You 25 years of experience working in a similar position in a corporate organization
  • Relevant Automation experience should be minimum 2 years
  • Primary skills in Automation software
  • Power Automate, Power Automate Desktop
  • Secondary skills can be on other automation software such as Automation Anywhere, Blue Prism or UiPath
  • Mastery in MS Office package, especially SharePoint, Excel and Visio including VBA
  • Independent, selfdriven, Problemsolving attitude & good Analytical skills
  • Process preparation for Robotics solution (process redesign, gaps and wastes identification)
  • Validation of potential processes for RPA
  • Delivering RPA solutions and being first point of contact in case of any configuration issues for the team
  • Collecting local business requirements, coordination with process SME on functional side
  • Ensuring quality and timeliness of automated processes
  • 35 years of process improvement
  • Working experience in large multinational companies, manufacturing, commodity, or mining industry.
  • Relationship building skills and an ability to negotiate with and influence leaders and senior management
  • Issue management skills, with the ability to analyse risk to the business and actively report on implications on operations with recommendations for mitigation
  • Demonstrated collaboration and innovation skills
  • Specific industry experience in process improvement, particularly in the Record to Analyse process

About Our Process


At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role.

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.


Supporting a Diverse Workforce


The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program.

We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life.

These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where ever

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