Customer Experience Specialist

Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...

About usWe pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and...

Date:1 Aug 2023Job Posting End Date:Job Country:MalaysiaJob State/Province:Kuala LumpurJob Location/Region:Mid Valley CityAbout BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world.They feel that the personal nature of a direct sales marketing business...

Role DescriptionThis is a full-time Sponsorship & BD Specialist role located in Kuala Lumpur, with flexibility for some remote work. The Sponsorship & BD specialist will be responsible for developing and maintaining strategic partnerships with external stakeholders, including sponsors and partners, while also driving business growth through new customer...

Scope of Service/JD: Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks.Job Type: ContractContract length: 6 monthsSalary: RM1,800.00 per monthEducation: STM/STPM (preferred)Experience:Customer Care Specialist: 1 year (preferred)Language: English (preferred) Bahasa...

Job Highlights Competitive annual package, Shift Allowance, Quarterly Bonus and Yearend performance bonus. Young, Passionate & Friendly Working Environment. Rewarding career development with regional exposure. Team building, creation, birthday party, free flow of snacks and drinks.Responsibilities: Answering queries and resolving client issues regarding our...

Scope of Service/JD: Be responsible for the curation of the content Review and classify content according to the guidelines, using specific tools and channels. Understand and remain updated on changing policies and guidelines Investigate, resolve and relay complex content issues to the team Participate in process improvement initiatives that improve quality...

Requirements Proficient in written and spoken Mandarin, English and Bahasa Malaysia. Minimum 2 years of relevant working experience, preferably in Beauty line. Knowledge in Google sheets / Microsoft Excel. Possess excellent interpersonal and communication skills.Job Scopes: To communicate with leads via messages & calls. Encourage, attend & follow up...

Are you result oriented, a team player and willing to take challenges?Collaboration with clients from different industries, SD Infinity's mission is to provide the best marketing solutions to the clients' products and services which produces satisfying results to the clients. In SD Infinity, we are expanding and building the sales and marketing team to...

Basic Salary up to RM3.7KContact Centre Environment (24x7) with training provided.5 Working days per week & rotation working from home and officeResponsibilities: Respond to customers on timely manner while following standard operating procedures. To comply with company's policies and available procedures/guidelines. Strive to achieve key performance...

*Job Descriptions**Responsibilities: 1. *Customer Inquiries:Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2. *Internal Communication:Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3. *Customer Service Excellence:Provide a positive,...

Our team is looking for a proactive and creative, detailed Marketing Executive to:Drive our marketing strategy from planning to implementation, consistently refining tactics for optimal results. Generate ways to obtain new customers and preserve existings. Manage all communication channels, including online/offline media and social platforms, ensuring...

Responsibilities:1.Customer Inquiries: Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2.Internal Communication: Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3.Customer Service Excellence: Provide a positive, empathetic, and professional...

Title: Graduate Trainee Sales Marketing SpecialistRequirements: Fresh graduate with studies (any field is welcome to apply) Strong communication skills Ability to thrive in a team environment Eagerness to develop new skillsResponsibilities: Creating awareness & engage with customers in facetoface interactions Effectively communicate client's products or...

Digital Marketing Specialist (Social Media)This is a LEADERSHIP role If you are innovative, tech-savvy, data-driven, and have significant experience in handling both paid & organic digital marketing campaigns as well as having a good understanding on digital marketing sales funnel to effectively drive brand awareness and business expansion. You might be the...

Qualifying new accounts and business opportunities aligned with the company's business strategic to achieve the company's budget. To achieve own territory's budget and performance KPIs set. Customer relationship building, customer service, development and implementation of promotions, trade show and customer events, monitoring customer and market activity...

Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. Interact with customers to provide and process information in response to inquiries, concerns, and...

Date:25 Aug 2023Job Posting End Date:Job Country:MalaysiaJob State/Province:Kuala LumpurJob Location/Region:Mid Valley CityAbout BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our...

Company background:In this Role, you'll get to: Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of selfservice. Continuously identify work process improvements....