Customer Service Officer

Company DescriptionAbout ExperianExperian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take...

Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. Interact with customers to provide and process information in response to inquiries, concerns, and...

Job Highlights Competitive annual package, Shift Allowance, Quarterly Bonus and Yearend performance bonus. Young, Passionate & Friendly Working Environment. Rewarding career development with regional exposure. Team building, creation, birthday party, free flow of snacks and drinks.Responsibilities: Answering queries and resolving client issues regarding our...

Company background:In this Role, you'll get to: Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of selfservice. Continuously identify work process improvements....

Responsibilities:1.Customer Inquiries: Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2.Internal Communication: Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3.Customer Service Excellence: Provide a positive, empathetic, and professional...

Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...

Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...

Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. Tracking customer experiences across online and offline channels, devices,...

Responsibilities The first point of contact in addressing queries promptly and effectively. Managing our onsite feedback form. Listen to feedback, process the information, and deliberate a bestresponse in line with the team's business objectives. Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and...

Scope of Service/JD: Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks.Job Type: ContractContract length: 6 monthsSalary: RM1,800.00 per monthEducation: STM/STPM (preferred)Experience:Customer Care Specialist: 1 year (preferred)Language: English (preferred) Bahasa...

Scope of Service/JD: Be responsible for the curation of the content Review and classify content according to the guidelines, using specific tools and channels. Understand and remain updated on changing policies and guidelines Investigate, resolve and relay complex content issues to the team Participate in process improvement initiatives that improve quality...

Basic Salary up to RM3.7KContact Centre Environment (24x7) with training provided.5 Working days per week & rotation working from home and officeResponsibilities: Respond to customers on timely manner while following standard operating procedures. To comply with company's policies and available procedures/guidelines. Strive to achieve key performance...

Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...

Manage our social media customer interactions on all social media channels Monitor and oversee all social media content (posts, comments etc) for customer responses and try to convert them to sales. Follow up by swiftly responding on all social media campaign leads though calls, and messages. Follow up with calls and messages to customers. Stay up to date...

Are you passionate about providing exceptional guest experiences? Do you thrive in a fast-paced environment and possess excellent interpersonal skills? Join our team at The Gardens A St Giles Signature Hotel and Residences as a Guest Service Associate in the Front Office, where you can showcase your hospitality expertise and make a lasting impression on our...

Company DescriptionExperian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity...

Job Descriptions Telephone switchboard handle telephone switchboard, pick up and transfer call. Reception & Meeting Room:Assist in the upkeep of Reception areas and meeting rooms Check and maintain meeting room i.e., chairs, duster, marker, extensions Booking of Meeting Rooms Attend to Walkin guest and visitors Courier Service / Incoming Documents and mails...

Are you passionate about providing exceptional guest experiences? Do you thrive in a fast-paced environment and possess excellent interpersonal skills? Join our team at The Gardens A St Giles Signature Hotel and Residences as a Guest Service Associate in the Front Office, where you can showcase your hospitality expertise and make a lasting impression on our...

Job Title: Office Admin ClerkLocation: Mid Valley City, Kuala Lumpur, MalaysiaCompany Overview:Join our dynamic team at Event Systematic Sdn Bhd, a leading event and training organization dedicated to delivering outstanding services and solutions. We are situated in the heart of Kuala Lumpur and specialize in crafting exceptional experiences through our...

"Allow your true strengths to shine with us We are looking to develop the next game changer in our industry"What We Do: Be the voice of our clients Develop your communication skills Build your leadership skillsBenefits: A dynamic daytoday schedule Onetoone coaching and guidance Personal development workshopsWho we seek: Individuals with great learning...