Contract Customer Service Executive

2 weeks ago


Atlantic City, New Jersey, Malaysia ShopBack Full time
Responsibilities

  • The first point of contact in addressing queries promptly and effectively.
  • Managing our onsite feedback form.
  • Listen to feedback, process the information, and deliberate a bestresponse in line with the team's business objectives.
  • Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships.

; Requirements:

  • Requirements
  • Prior experience with customer service/support services is a plus
  • Fresh graduates are welcome to apply
  • MUST: Professional working proficiency in spoken and written Cantonese to support Hong Kong market.
  • Strong interpersonal and communication skills both written and spoken
  • Empathetic, yet businessoriented, and able to think and respond on your feet at the same time
  • A strong will to learn and adapt to rapidly changing environments. Some customer service, PR, sales and/or business operations background may help
  • And most importantly, a genuine heart to help solve our customers' problems
  • Working days: Monday to Friday


  • Atlantic City, New Jersey, Malaysia One Mobile Care SDN Full time

    Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...


  • Atlantic City, New Jersey, Malaysia One Mobile Care SDN Full time

    Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...


  • Atlantic City, New Jersey, Malaysia Peoplelogy Digital Sdn Bhd Full time

    Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. Tracking customer experiences across online and offline channels, devices,...


  • Atlantic City, New Jersey, Malaysia Experian Full time

    Company DescriptionAbout ExperianExperian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take...


  • Atlantic City, New Jersey, Malaysia Blue M Services Sdn Bhd Full time

    Scope of Service/JD: Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks.Job Type: ContractContract length: 6 monthsSalary: RM1,800.00 per monthEducation: STM/STPM (preferred)Experience:Customer Care Specialist: 1 year (preferred)Language: English (preferred) Bahasa...

  • Customer Service

    2 weeks ago


    Atlantic City, New Jersey, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    Company background:In this Role, you'll get to: Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of selfservice. Continuously identify work process improvements....


  • Atlantic City, New Jersey, Malaysia GIIB RUBBER COMPOUND SDN BHD Full time

    *Job Descriptions**Responsibilities: 1. *Customer Inquiries:Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2. *Internal Communication:Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3. *Customer Service Excellence:Provide a positive,...


  • Atlantic City, New Jersey, Malaysia GIIB RUBBER COMPOUND SDN BHD Full time

    Responsibilities:1.Customer Inquiries: Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2.Internal Communication: Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3.Customer Service Excellence: Provide a positive, empathetic, and professional...

  • Customer Service

    2 weeks ago


    Atlantic City, New Jersey, Malaysia Peoplelogy Digital Sdn Bhd Full time

    Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. Interact with customers to provide and process information in response to inquiries, concerns, and...


  • Atlantic City, New Jersey, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

    Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...


  • Atlantic City, New Jersey, Malaysia Blue M Services Sdn Bhd Full time

    Scope of Service/JD: Be responsible for the curation of the content Review and classify content according to the guidelines, using specific tools and channels. Understand and remain updated on changing policies and guidelines Investigate, resolve and relay complex content issues to the team Participate in process improvement initiatives that improve quality...


  • Atlantic City, New Jersey, Malaysia SEBARIS HEADQUARTERS Full time

    Manage our social media customer interactions on all social media channels Monitor and oversee all social media content (posts, comments etc) for customer responses and try to convert them to sales. Follow up by swiftly responding on all social media campaign leads though calls, and messages. Follow up with calls and messages to customers. Stay up to date...


  • Atlantic City, New Jersey, Malaysia Experian Full time

    Company DescriptionExperian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity...


  • Atlantic City, New Jersey, Malaysia Hytech Full time

    Job Highlights Competitive annual package, Shift Allowance, Quarterly Bonus and Yearend performance bonus. Young, Passionate & Friendly Working Environment. Rewarding career development with regional exposure. Team building, creation, birthday party, free flow of snacks and drinks.Responsibilities: Answering queries and resolving client issues regarding our...


  • Atlantic City, New Jersey, Malaysia OCTOWILL TRUSTEES BERHAD Full time

    Responsibilities: Gives sales presentation to client/prospect if required; Preparing Sales Documents: Quotation, Proposal, Invoice & etc; Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events; Build strong customer relationship through excellent customer services; Inform existing or new...


  • Atlantic City, New Jersey, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

    Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...


  • Atlantic City, New Jersey, Malaysia Emerald Infinity Full time

    "Allow your true strengths to shine with us We are looking to develop the next game changer in our industry"What We Do: Be the voice of our clients Develop your communication skills Build your leadership skillsBenefits: A dynamic daytoday schedule Onetoone coaching and guidance Personal development workshopsWho we seek: Individuals with great learning...


  • Atlantic City, New Jersey, Malaysia PTW International ( Malaysia ) Sdn Bhd Full time

    RESPONSIBILITIES Identifying correcting and advising on technical issues in the customer's computer, mobile app, and/or video game console. Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. Escalating realtime issues to client/supervisor. Translate Mandarin to English and vice versa...


  • Atlantic City, New Jersey, Malaysia Lifework HR Services Sdn Bhd Full time

    We are looking for a bike rider to carry out the tasks that stated below. If you have your own motorcycle, valid B2 license and SPM certificate. Please WhatsApp the phone number here).Responsibilities: Conduct inspection of product as per the provided checklist. Identify inspection findings accurately. Record transactions clearly. Negotiation and managing...

  • Pricing Analyst

    2 weeks ago


    Atlantic City, New Jersey, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    Regional pricing support for large projects and global tenders/contracts Work with sales organization to develop pricing strategies and prepare profitability analyses for management decisionmaking. Monitor compliance with company pricing policy and support the approval process for large projects and contracts Coordinate with crossfunctional teams as...