![Blue M Services Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Consultant
2 weeks ago
Scope of Service/JD:
- Be responsible for the curation of the content
- Review and classify content according to the guidelines, using specific tools and channels.
- Understand and remain updated on changing policies and guidelines
- Investigate, resolve and relay complex content issues to the team
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
Job Type:
Contract
Salary:
RM2,500.00 per month
Education:
- STM/STPM (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
Language:
- English (preferred)
- Bahasa (preferred)
Ability to Commute:
- Mid Valley City (required)
Ability to Relocate:
- Mid Valley City: Relocate before starting work (required)
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