Customer Service Supporting China Market

Responsibilities The first point of contact in addressing queries promptly and effectively. Managing our onsite feedback form. Listen to feedback, process the information, and deliberate a bestresponse in line with the team's business objectives. Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and...

Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. Interact with customers to provide and process information in response to inquiries, concerns, and...

Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. Tracking customer experiences across online and offline channels, devices,...

Company DescriptionAbout ExperianExperian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take...

About usWe pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and...

Job Highlights Competitive annual package, Shift Allowance, Quarterly Bonus and Yearend performance bonus. Young, Passionate & Friendly Working Environment. Rewarding career development with regional exposure. Team building, creation, birthday party, free flow of snacks and drinks.Responsibilities: Answering queries and resolving client issues regarding our...

Company background:In this Role, you'll get to: Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of selfservice. Continuously identify work process improvements....

Manage our social media customer interactions on all social media channels Monitor and oversee all social media content (posts, comments etc) for customer responses and try to convert them to sales. Follow up by swiftly responding on all social media campaign leads though calls, and messages. Follow up with calls and messages to customers. Stay up to date...

Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...

*Job Descriptions**Responsibilities: 1. *Customer Inquiries:Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2. *Internal Communication:Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3. *Customer Service Excellence:Provide a positive,...

Responsibilities:1.Customer Inquiries: Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2.Internal Communication: Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3.Customer Service Excellence: Provide a positive, empathetic, and professional...

Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...

Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...

Scope of Service/JD: Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks.Job Type: ContractContract length: 6 monthsSalary: RM1,800.00 per monthEducation: STM/STPM (preferred)Experience:Customer Care Specialist: 1 year (preferred)Language: English (preferred) Bahasa...

Are you result oriented, a team player and willing to take challenges?Collaboration with clients from different industries, SD Infinity's mission is to provide the best marketing solutions to the clients' products and services which produces satisfying results to the clients. In SD Infinity, we are expanding and building the sales and marketing team to...

Scope of Service/JD: Be responsible for the curation of the content Review and classify content according to the guidelines, using specific tools and channels. Understand and remain updated on changing policies and guidelines Investigate, resolve and relay complex content issues to the team Participate in process improvement initiatives that improve quality...

We are one of the world's fastest leading Outsourced Sales and Marketing company that collaborates with international clients across different countries in providing professional marketing solutions through face-to-face marketing. We collaborate with clients from various industries such as Food & Beverage, Banking & Finance, Telecommunication, FMCGs,...

Company DescriptionExperian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity...

Emerald Infinity Sdn Bhd is one of the world's fastest leading Outsourced Sales and Marketing company that collaborates with international clients across different countries in providing professional marketing solutions through face-to-face marketing. We collaborate with clients from various industries such as Food and Beverage, Banking and Finance,...

Contract 2 Shift Time Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5Job ScopeProvide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk...