Customer Service Specialist

2 weeks ago


Atlantic City, New Jersey, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

Responsibilities:

  • Optimize operation flows and build SOP for product operations.
  • Improve user experience and product efficiency for greater customer satisfactoin.
  • Implement market research to understand market trends.
  • Contribute to user experience improvement projects and review customer management processes.

Requirements:

  • Bachelor's degree and above in Computer Science/Engineering, Business Analytics, Information Technology, Economics, Statistics and other related fields.
  • Builder mindset, solid customer management experiences with reputable consulting firms, internet, fintech, banking or financial institutions preferred.
  • Excellent communication skills, able to communicate clearly and concisely.
  • Ability to demonstrate a high level or verbal and written English.

Job Type:
Contract

Contract length: 6 months

Salary:
RM2, RM2,800.00 per month

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Education:

  • Bachelor's (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

  • Atlantic City, New Jersey, Malaysia Blue M Services Sdn Bhd Full time

    Scope of Service/JD: Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks.Job Type: ContractContract length: 6 monthsSalary: RM1,800.00 per monthEducation: STM/STPM (preferred)Experience:Customer Care Specialist: 1 year (preferred)Language: English (preferred) Bahasa...


  • Atlantic City, New Jersey, Malaysia GIIB RUBBER COMPOUND SDN BHD Full time

    *Job Descriptions**Responsibilities: 1. *Customer Inquiries:Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2. *Internal Communication:Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3. *Customer Service Excellence:Provide a positive,...


  • Atlantic City, New Jersey, Malaysia Hytech Full time

    Job Highlights Competitive annual package, Shift Allowance, Quarterly Bonus and Yearend performance bonus. Young, Passionate & Friendly Working Environment. Rewarding career development with regional exposure. Team building, creation, birthday party, free flow of snacks and drinks.Responsibilities: Answering queries and resolving client issues regarding our...


  • Atlantic City, New Jersey, Malaysia GIIB RUBBER COMPOUND SDN BHD Full time

    Responsibilities:1.Customer Inquiries: Address customer inquiries through various communication channels, ensuring prompt and accurate responses.2.Internal Communication: Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.3.Customer Service Excellence: Provide a positive, empathetic, and professional...


  • Atlantic City, New Jersey, Malaysia Blue M Services Sdn Bhd Full time

    Scope of Service/JD: Be responsible for the curation of the content Review and classify content according to the guidelines, using specific tools and channels. Understand and remain updated on changing policies and guidelines Investigate, resolve and relay complex content issues to the team Participate in process improvement initiatives that improve quality...


  • Atlantic City, New Jersey, Malaysia Polymorph Recruitment Full time

    Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world.They feel that the personal nature of a direct sales marketing business...

  • Customer Service

    2 weeks ago


    Atlantic City, New Jersey, Malaysia Peoplelogy Digital Sdn Bhd Full time

    Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. Interact with customers to provide and process information in response to inquiries, concerns, and...

  • Customer Service

    2 weeks ago


    Atlantic City, New Jersey, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    Company background:In this Role, you'll get to: Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of selfservice. Continuously identify work process improvements....


  • Atlantic City, New Jersey, Malaysia TimesConsult Full time

    Basic Salary up to RM3.7KContact Centre Environment (24x7) with training provided.5 Working days per week & rotation working from home and officeResponsibilities: Respond to customers on timely manner while following standard operating procedures. To comply with company's policies and available procedures/guidelines. Strive to achieve key performance...


  • Atlantic City, New Jersey, Malaysia Experian Full time

    Company DescriptionAbout ExperianExperian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take...


  • Atlantic City, New Jersey, Malaysia One Mobile Care SDN Full time

    Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...


  • Atlantic City, New Jersey, Malaysia One Mobile Care SDN Full time

    Customer Service ExecutiveSamsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.RESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays...


  • Atlantic City, New Jersey, Malaysia Peoplelogy Digital Sdn Bhd Full time

    Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. Tracking customer experiences across online and offline channels, devices,...


  • Atlantic City, New Jersey, Malaysia Agensi Pekerjaan Careerpath Sdn Bhd Full time

    Role DescriptionThis is a full-time Sponsorship & BD Specialist role located in Kuala Lumpur, with flexibility for some remote work. The Sponsorship & BD specialist will be responsible for developing and maintaining strategic partnerships with external stakeholders, including sponsors and partners, while also driving business growth through new customer...


  • Atlantic City, New Jersey, Malaysia SD INFINITY Full time

    Are you result oriented, a team player and willing to take challenges?Collaboration with clients from different industries, SD Infinity's mission is to provide the best marketing solutions to the clients' products and services which produces satisfying results to the clients. In SD Infinity, we are expanding and building the sales and marketing team to...


  • Atlantic City, New Jersey, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

    Responsibilities: Optimize operation flows and build SOP for product operations. Improve user experience and product efficiency for greater customer satisfactoin. Implement market research to understand market trends. Contribute to user experience improvement projects and review customer management processes.Requirements: Bachelor's degree and above in...


  • Atlantic City, New Jersey, Malaysia BHP Full time

    Date:25 Aug 2023Job Posting End Date:Job Country:MalaysiaJob State/Province:Kuala LumpurJob Location/Region:Mid Valley CityAbout BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our...


  • Atlantic City, New Jersey, Malaysia ShopBack Full time

    Responsibilities The first point of contact in addressing queries promptly and effectively. Managing our onsite feedback form. Listen to feedback, process the information, and deliberate a bestresponse in line with the team's business objectives. Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and...


  • Atlantic City, New Jersey, Malaysia Zenth Pore Specialist Full time

    Requirements Proficient in written and spoken Mandarin, English and Bahasa Malaysia. Minimum 2 years of relevant working experience, preferably in Beauty line. Knowledge in Google sheets / Microsoft Excel. Possess excellent interpersonal and communication skills.Job Scopes: To communicate with leads via messages & calls. Encourage, attend & follow up...


  • Atlantic City, New Jersey, Malaysia MW INFINITY Full time

    Title: Graduate Trainee Sales Marketing SpecialistRequirements: Fresh graduate with studies (any field is welcome to apply) Strong communication skills Ability to thrive in a team environment Eagerness to develop new skillsResponsibilities: Creating awareness & engage with customers in facetoface interactions Effectively communicate client's products or...