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Service Administrator
4 months ago
- Answer phone calls
- Manage collection for servicing and ensure timely processing
- Track customer service records
- Monitor services and kept records up to date
- Respond to customer's enquiry on service via mail, phone, or WhatsApp on a daily basis (if any)
- Address complaints and resolved issues, ensuring customers were matched with better services
- Provided support to other staff members as needed
- Offer general administrative support as required
Salary:
RM1, RM2,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Attendance bonus
- Performance bonus