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Executive - Credit Management (External Collection

3 months ago

Subang Jaya, Selangor, Malaysia AEON Credit Service (M) Berhad Full time
To monitor & report External Collection Agency (ECA's) daily, weekly and monthly performance.

  • To be responsible to achieve ECA targets given in daily, weekly, monthly, and deliver good collection results.
  • To conduct ECA visitation, ensure completeness of visitation document and highlight to Management on the discrepancies noted or audit findings.
  • To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements.
  • To provide excellent customer service and maintain good client relationship.
  • To attend ECA and customers enquiry via telephone and walk in and resolve customer complaints within the stipulated timeline.
  • To proceed with invoice payment, file assignment and special arrangement accordingly to job scope
  • To assist Team Leader/Unit Head on administration matters or any tasklist request by Management.

Job Requirement:

  • Bachelor's Degree in Finance/Banking/Management/Business Administration/ or other related field.
  • Minimum 1 to 2 years of working experience in the collection in general or any related field.
  • Fresh graduates who are keen to explore this field are welcome to apply.
  • Good communication skills.
  • Willing to handle multiple tasks simultaneously and work flexible hours to carry out tight schedules.