Bilingual Customer Service

Job Title:Remote Bilingual (Mandarin & English) Customer Service (Student Advisor)**Job type: Full-time (40 hours per week)Location: RemoteCompany Overview:We are a fast-growing US-based K12 education company offering innovative and transformative educational services. As we continue to expand and diversify, we're looking for a talented and dedicated Student...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Position: Customer Service ExecutiveLocation :Jalan Chan Sow LinWorking Hours :24hours rotational / 2 days off rotationalSalary: RM2,300 + Shift Allowance + Parking Allowance + KPI AllowanceContract :6 months (Renewable based on performance) Monitor and respond to the alarm signals within service level targets. Handle Inbound/Outbound call bilingually and...

Company BackgroundOur client is an American business services company specializing in customer engagement and business performance. They are looking for a passionate and responsible Customer Service - Livechat (Social Media), to be based at KL Sentral.Benefits:- Complexity allowance:- KPI allowance:- Shift allowance Ensure service delivered to our customers...

Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in customer services & live chat Upstream BPO was awarded "TOP B2B company in Asia" straight 2021,2020 and 2019 and best place to work. We are expanding our Customer Service team and hiring immediately.Responsibilities: Handle customers enquiries (inbound...

Position: Bilingual (Japanese + English) Network Engineer Job Description:Hands-on experience in Telecommunication environment/NOC engineer;In-dept knowledge in WAN transport systems, LAN switch technology, routing protocols (EIGRP, OSPF, BGP4).SDWAN is an added advantageCCNA & SDWAN certificationWAN transport systems, LAN switch technology, routing...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Are you a skilled communicator with a passion for delivering exceptional customer experiences? Look no further Tree Art, Singapore's leading art education brand, is seeking enthusiastic individuals to join us as Customer Service Representatives. This role offers a unique chance to contribute to our mission while providing top-notch support to our students...

Customer Service RepresentativeKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer Service Officer (Chinese Speaking)Main job responsibilities are: Assist in the Operation of Dental clinics. Prepare and dispense medicine. Maintaining the dental office, such as sterilizing equipment and ordering supplies. Educating patients about oral health and providing preventive care. Other responsibilities include stock maintenance, upkeep of...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibility:Service customer's request via CRM case management within stipulated timeframe Example of common services: process relocation/account takeover requests, process market interaction requests, process product change/ promo code change, process early termination waiver, process payment refund, etc. Process daily billing check, bill verification...

We are looking for a dedicated and fluent Japanese speaker to join our Customer Service team. As a Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, assisting them with inquiries, providing product information, resolving issues, and ensuring a positive customer experience. If you are passionate about...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

Pilatique Pilates & Physiotherapy Studio is a boutique Pilates studio providing services for clientele seeking for needs in rehabilitation, general fitness and to improve sports performance in the past 18years. We are also an international licensed training facility for Merrithew STOTT PILATES instructor certification courses since 2008.Requirement:*Open to...

Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

About LingoAceWho We AreHeadquartered in Singapore with a global footprint, LingoAce is a growing and leading education technology company for language learning. We offer a range of immersive curriculums for different proficiency learners from diverse cultural backgrounds, designed and developed by our talents.With a growing team of 1,700 LingoAcers, 4,500...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Job descriptionCustomer Service Specialist [Phone / Livechat / WhatsApp / Social Media]Job Overview:Job descriptionUpstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded "TOP B2B company in Asia" straight 2021,2020 and 2019.We are...