Customer Service Professional

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

IntroductionIn an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Location: Jaya OneWorking time: 9am - 6pmPosition: Customer ServiceDESCRIPTIONS You will be responsible for interacting with customers to handle inquiries, complaints, and feedback in a courteous and professional manner. You will need to always maintain a positive and helpful attitude, ensuring that the customer feels values and their concerns are addressed...

MAIN PURPOSE OF ROLE Provide support to ADD customers and field personnel across APAC countries as the primary contact for ADD's highest complexity instruments for onsite instrument and assay integration and training and serve as a resource for internal/external customers in troubleshooting and resolving instrument and/or reagent problems onsite or over the...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

If you love people, look no further You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - KEX ExpressThe Customer Service - Call Center will be working in Subang Jaya, USJ 1 (walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all Inbound and Outbound...

Qualifications & experience Excellent communication and interpersonal skills. Patience and empathy when dealing with customer issues. Problemsolving and criticalthinking skills. Ability to work in a fastpaced environment. Basic mathematical skills for processing orders and transactions. Flexibility to work in shifts, including evenings, weekends, and...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

Identify and address customer needs, with a goal of total satisfaction Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers Meet customerservice department sales targets, generating leads when opportunities arise Follow company guidelines and procedures for...

Job Responsibilities: Providing high quality Customer Service to high valued customers. Following SOPs while assisting customers in their requests. Using company resources and other channels to assist in fulflling requests. Assist professionally in written and verbal communication. Provide daytoday support to mobile apps, eCommerce, retailrelated platforms...

Bilingual Expertise:Utilize your proficiency in Japanese and English to effectively communicate with clients, addressing and resolving invoice-related inquiries with accuracy and professionalism.Customer-Centric Approach:Demonstrate a customer-focused mindset, ensuring a positive experience by providing prompt and satisfactory resolutions to clients' invoice...

Providing accurate information and resolving customer issues related to digital banking products and services. Maintaining a high level of product knowledge to effectively support customer need Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. To meet the Key Performance Indicator (KPI) monthly....

Responsibilities: Execute division policy and ensure full adoption and comply with workflow or standard operation procedures To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. To respond in a professional and timely manner to any customer query/complaint and to...

If you love people, look no further You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - KEX ExpressThe Customer Service - Call Center will be working in Subang Jaya, USJ 1 (walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all Inbound and Outbound...

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Communicating and coordinating with colleagues as...

Responsibilities for Customer Service ExecAs a Customer Service Exec, you will be the first point of contact for our company. Our Exec's duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence...

Industry: Chiropractic & Physiotherapy Center (Clinic).This position is to ensure our customers receive a friendly welcome and be assisted in their enquiries, booking, and scheduling of our practitioner's services.Working hours:5 Working Days and 2 Offdays per week. Monday Friday: 9.30am 7.30pm Saturday & Sunday : 8.30am 6.30pmJob Benefits:Additional RM 200...