Customer Service

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Job Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...

Customer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...

1. Manage and handle full spectrum of daily Customer Service dutiesResponsible of daily manpower planning & tasks assigning for the Customer Service DepartmentManage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness.Responsible of communicating with the Customers &...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

Customer Service AdminLocation : Sek 15 Shah AlamWorking Days : 5days (Mon-Fri, 8.30am-5.30pm)Nature of Business :Established Manufacturing company in compressorSalary range -RM Responsibilities:Perform full customer service function.Attend to Pre-sales enquiry on product availability, lead time and prices.Process customer orders through MFG or Oracle...

Key Responsibilities: Responsible to handle all customers enquiries in a quality manner Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time Follow up orders from order placed to delivery & provide aftersales service Maintain accurate system records and monitor inventory transactions to ensure sufficient...

Minimum Qualification At least have 1 year in Customer Services Cando attitude Interested in the Japanese Language & Culture Have knowledge of Microsoft Office, Google DriveFull Job Description Active and supportive to reply WhatApps and customer inquiries Build and maintaining customer loyalty Maintaining a positive, empathetic and professional attitude...

Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...

Identify and resolve customer issues promptly, ensuring customer satisfaction and loyalty. Collaborate with internal teams to escalate and resolve complex problems.Accurately document customer interactions and details of resolutions in the system. Contribute to the creation and improvement of knowledge base articles for common issues.Provide feedback on...

Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...

Responsibilities: Handle all incoming calls from customers Provide good customer services and maintain good report with company customers Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. Work closely with team members to achieve optimum efficiency and productivity....

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring a Customer Service Executive/Planner to join the...

Responsibilities: Handle all incoming calls from customers Provide good customer services and maintain good report with company customers Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. Work closely with team members to achieve optimum efficiency and productivity....

Freight Mark Global Services Sdn.Bhd was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience in...

Responsibilities: Attend to enquiries from customers by teleconversation or walk in customers Provide customers and service information Sell services and products to walk in customers Make follow up calls with customers and remind them that it is time for their car detailing services Send SMS to customers on their balance packages Prepare sales reports and...

To assist on follow-up action assigned.Attend to walk -in customers.Services the existing customers.Cold CallingsHandles customer inquiries/Purchase OrderPrepares documents assigned by the DepartmentFiles and maintains records/documentsFresh graduate can applyJob Types: Full-time, Permanent, Fresh graduatePay: RM3, RM4,000.00 per monthBenefits: Free parking...

BenefitGross earning with Sales Commission & RewardsResponsibilities: Check visitors/guests/vendors/contractor google sheet & physical logbook record of clients signing in and out of the office regularly. Manage, monitor, and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a businesslike image always. Handle...

_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Act as the company gatekeeper Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other...