Customer Service
1 week ago
- Responsible of daily manpower planning & tasks assigning for the Customer Service Department
- Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness.
- Responsible of communicating with the Customers & ensuring their requirements are fulfilled timely, correctly & completely by the Customer Service Department
- Establish and maintain appropriate systems for measuring necessary aspects of Customer Service development (WMS system competency and performance management)
- Continue to establish the communication with all Operation Departments to ensure smooth operation & system integrity at all time
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Comply and assist in ensuring compliance with the Organizations health, safety, environmental and quality (HSEQ) and other management system requirements e.g. ISO, GDP, FSSC, EMS, etc. Maintain and continually improve the systems, objective targets and legal requirements relevant to job responsibilities; and actively encourage the implementation of workplace improvements and continuously promote the concepts of the management system requirements among subordinate and peers.
- Any others assignment from Management which is related to Company or career growth.
Pay:
RM1, RM2,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
-
Customer Service Assistant
1 week ago
Shah Alam, Selangor, Malaysia Recruit Express Service Sdn Bhd Full timeHandling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...
-
Customer Service Assistant
1 week ago
Shah Alam, Selangor, Malaysia Recruit Express Service Sdn Bhd Full timeJob Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia OBU ENTERPRISE Full timeJob Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...
-
Customer Services
1 week ago
Shah Alam, Selangor, Malaysia BARAKAH AUTO GLASS SDN BHD Full timeCustomer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia BADCAVE Training Facility Full timeCustomer Service Responsibilities: Reply to customer messages through online platforms. Provide customers with a good level of service to achieve maximum customer satisfaction. Process customer orders, returns, and exchanges with attention to detail and accuracy. Handle and address customer complaints to ensure customer satisfaction. Answer customers'...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia Recruit Express Full timeExpected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia Manufacturing Sdn BHd Full timeCustomer Service AdminLocation : Sek 15 Shah AlamWorking Days : 5days (Mon-Fri, 8.30am-5.30pm)Nature of Business :Established Manufacturing company in compressorSalary range -RM Responsibilities:Perform full customer service function.Attend to Pre-sales enquiry on product availability, lead time and prices.Process customer orders through MFG or Oracle...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia BAOZUN MALAYSIA SDN BHD Full timeKey Responsibilities: Responsible to handle all customers enquiries in a quality manner Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time Follow up orders from order placed to delivery & provide aftersales service Maintain accurate system records and monitor inventory transactions to ensure sufficient...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia MICHI GLOBAL SDN BHD Full timeMinimum Qualification At least have 1 year in Customer Services Cando attitude Interested in the Japanese Language & Culture Have knowledge of Microsoft Office, Google DriveFull Job Description Active and supportive to reply WhatApps and customer inquiries Build and maintaining customer loyalty Maintaining a positive, empathetic and professional attitude...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeResponsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia Renewlah Full timeIdentify and resolve customer issues promptly, ensuring customer satisfaction and loyalty. Collaborate with internal teams to escalate and resolve complex problems.Accurately document customer interactions and details of resolutions in the system. Contribute to the creation and improvement of knowledge base articles for common issues.Provide feedback on...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeResponsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia City Link Express Sdn. Bhd Full timeResponsibilities: Handle all incoming calls from customers Provide good customer services and maintain good report with company customers Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. Work closely with team members to achieve optimum efficiency and productivity....
-
Customer Service Executive
1 week ago
Shah Alam, Selangor, Malaysia Atlas Copco (Malaysia) Sdn. Bhd. Full timeOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring a Customer Service Executive/Planner to join the...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia City Link Express Sdn. Bhd Full timeResponsibilities: Handle all incoming calls from customers Provide good customer services and maintain good report with company customers Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. Work closely with team members to achieve optimum efficiency and productivity....
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia FMX M Sdn Bhd Full timeFreight Mark Global Services Sdn.Bhd was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience in...
-
Customer Service Ambassador
1 week ago
Shah Alam, Selangor, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full timeResponsibilities: Attend to enquiries from customers by teleconversation or walk in customers Provide customers and service information Sell services and products to walk in customers Make follow up calls with customers and remind them that it is time for their car detailing services Send SMS to customers on their balance packages Prepare sales reports and...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia Mev Career Full timeTo assist on follow-up action assigned.Attend to walk -in customers.Services the existing customers.Cold CallingsHandles customer inquiries/Purchase OrderPrepares documents assigned by the DepartmentFiles and maintains records/documentsFresh graduate can applyJob Types: Full-time, Permanent, Fresh graduatePay: RM3, RM4,000.00 per monthBenefits: Free parking...
-
Customer Service
1 week ago
Shah Alam, Selangor, Malaysia BADCAVE Training Facility Full timeBenefitGross earning with Sales Commission & RewardsResponsibilities: Check visitors/guests/vendors/contractor google sheet & physical logbook record of clients signing in and out of the office regularly. Manage, monitor, and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a businesslike image always. Handle...
-
Executive - Customer Service
1 week ago
Shah Alam, Selangor, Malaysia Kerry Logistics (M) Sdn Bhd Full time_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Act as the company gatekeeper Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other...