Renewal Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Full time

Duties and responsibilities:

Renewal Management:

  • Proactively monitor upcoming contract or subscription renewals, ensuring timely communication with tenants.

Client Relationship Management:

  • Build and maintain strong relationships with tenants, understanding their needs and concerns to effectively address them during the renewal process.

Negotiation:

  • Collaborate with tenants to negotiate renewal terms, including pricing, contract duration, and service levels, with the aim of maximizing renewal rates and revenue.

Administrative Task:

  • Ensure all renewal documentation is accurately processed and maintained in the admin panel.

Units Termination:

  • Inform the tenant of the current situation and present the alternative room options available in our inventory. Arrange and conduct viewings, negotiate all terms with the tenant, and ensure they move into the selected unit before the handover date. Internally coordinate with the owner engagement team for support and updates from the owner.

Qualifications and Skills:

  • Pursuing a degree in business administration, marketing ,economics or a related field (or recent graduate).
  • Proficiency in using spreadsheet software (e.g., Microsoft Excel, Google Sheets).
  • Good communication and interpersonal skills.
  • Ability to work in a team and collaborate effectively.
  • Excellent organizational skills, with the ability to manage multiple tasks and meet deadlines.

Benefits:

  • Competitive salary and benefits package.
  • Young, supportive and diverse working environment.
  • Opportunities for professional growth and development.
  • Annual Leave, Medical Leave, EPF, SOCSO, EIS.
  • Mon to Fri, 5 working days/ week.
  • Medical reimbursement.
  • Accommodation discount.
  • Monthly activities and events.
  • Other benefits.

Job Types:
Full-time, Permanent

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
Application Deadline: 05/26/2024

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