Customer Helpdesk Executive

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Immediate Hiring - April 2024Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

Position : IT Helpdesk (System Administrator)Basic Salary : RM 2,800 - RM 3,400 + AllowancesLocation : Bangsar SouthWorking Day : Mon - FriWorking Hours : 9am - 6pmJob Scope You will be interacting with customers, responding to their needs. Gather customer's information and determine the issue by evaluating and analyzing the symptoms. You will follow up and...

Position : IT Helpdesk (System Administrator)Salary Range: RM 2,600 - RM 3,400Location : Bangsar South, KLWorking Hours : Monday - Friday (9.00am - 6.00pm)- **Following Singapore working calendar. Will compensate with replacement off-day / basic salary.__ Responsibilities:_ You will be interacting with customers, responding to their needs. Gather customer's...

Kindly find below details and JD for Service Desk Analyst rolePosition: Service Desk AnalystWork Location: Cyberjaya, Selangor MalaysiaJob Type: Contract (Extendable)Language EnglishSkill set & Experience. General Experience of working in a large customer focused environment. At least 1 years' experience in a customer service industry, preferably IT based....

Requirements: Excellent written and oral communication skills in English. Mandarin language is an added advantage. Possess at least a Bachelor's Degree in Computer Science or relevant fields Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. Outbound call center experience is an...

Account Helpdesk AgentAre you ready to join the workspace transformation?Leading a transformation requires talent, energy, focus and commitment - that's why we're looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality.If that sounds like you read below to find out moreJob purposeIWG currently has...

Act as single point of contact for users for all IT Incidents and Service Request. Taking ownership of incidents and managing them in a logical and methodical manner. Correctly logging incident and service request, categorizing, prioritizing, and correct group/assignee in line with team procedures. Log, track, follow up, update and monitor issues logged into...

ob title - Helpdesk Representative - Mandarin SpeakerLocation - Kuala Lumpur, MalaysiaDuration - Permanent Full TimeOpen for expatsRequirements: Responsible for resolving staff and customer technological questions that need technical support. Excellent written and verbal communication skills Able to clearly communicate technical concepts to both technical...

Requirements Excellent written and oral communication skills in English.- Mandarin language is an added advantage. Possess at least a Bachelor's Degree in Computer Science or relevant fields Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. Outbound call center experience is an...

Perform the operations, testing, installation, maintenance and operation of Work Force Service Management (WFMS) for field team so as to ensure proper systems is in place within the agreed timeframe, meeting business needs and user requirement. Perform the operations, testing, installation, maintenance and operation of TM CRM SIEBEL so as to Ensure proper...

Job PurposeIn this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries and...

RESPONSIBILITIES: Receiving and managing complain (CMMS System) from user to personincharge Answering phone call from users and staff. Update customer data and daily activity. Properly escalate queries to the next level of support ( technical team). Follow up with customer (users) on the resolved queries. Any other task that given by Supervisor/ Head of...

RESPONSIBILITIES: Receiving and managing complain (CMMS System) from user to personincharge Answering phone call from users and staff. Update customer data and daily activity. Properly escalate queries to the next level of support ( technical team). Follow up with customer (users) on the resolved queries. Any other task that given by Supervisor/ Head of...

Company OverviewADVGE is one of the fastest growing holding companies in Malaysia that offers a set of services and solutions in various fields to our customers. We are a technology company and specializing providing the latest technological solutions to our client. The group also provide services in cleaning and engineering works by being G7 Contractor as...

Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to resolve customer issues that are nonstandard/unstructured and require some clarification or conceptual thinking. Listen attentively to customer needs...

Position : Customer Support ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Early September 2023 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other...

Job Responsibilities Provide a friendly and professional point of contact for customers for any queries or concerns. Liaise with wider team members to ensure the best resolution, consistent with the contract. Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement tasks,...

CUSTOMER SERVICEMYR 2,000.00CHERAS, KUALA LUMPURJob Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities: To attend and...

CUSTOMER SERVICEMYR 2,200.00CHERAS, KUALA LUMPURJob Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities: To attend and...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....