Helpdesk Representative

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Techtiera Sdn Bhd Full time

ob title - Helpdesk Representative - Mandarin Speaker

Location - Kuala Lumpur, Malaysia

Duration - Permanent Full Time

Open for expats

Requirements:

  • Responsible for resolving staff and customer technological questions that need technical support.
  • Excellent written and verbal communication skills
  • Able to clearly communicate technical concepts to both technical and nontechnical audiences
  • Handle L1 Incidents, Service requests and triaging incidents
  • Extract adhoc reports based on Customer request.

Job Types:
Full-time, Permanent

Pay:
RM2, RM6,200.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday

Experience:

  • Helpdesk or service desk: 1 year (preferred)

Language:

  • Mandarin (preferred)

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