avp

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Aon Hewitt Full time

AVP, Health Solutions

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Day-to-Day Operation

  • Working in partnership with Account Management team to ensure client needs and expectations are met
  • Address COE Team, Account Management Team and Carrier issues and concerns thru regular cadence
  • Comply with all internal and external timelines and KPI's in accordance to the goals and key responsibilities provided
  • Participating in the direction and implementation/execution of insurer engagement strategy
  • Follow-up with insurers on policy documents, check policy to ensure it matches with the coverage confirmed to client, notify insurer of any discrepancies and follow-up on their amendment

Renewal & Remarketing

  • Request for renewal terms and documents from insurers
  • Provide supports on pre-renewal strategy meetings with clients
  • Providing advice to colleagues on placement design, available coverage and capacity, likely pricing, potential coverage enhancements and market progress within scope of responsibility
  • Work closely with COE Team and Account Management Team to ensure that agreed TAT for each renewal milestone are strictly being followed
  • Undertaking placement activities such as
  • Conduct and setup Request for Proposals (RFPs) in Total Benefit Solution (TBS) for renewal and RFP rounds
  • Setup Scoring Criteria/Objectives in TBS
  • Approach the insurance market for quotations
  • Negotiating terms and conditions of placement with carriers, obtaining quotes, and handling underwriter queries (and requests) for information
  • Develop and prepare broking slips/placement slip/insurance summary slip for placement

Ensure all renewals are confirmed and risks are placed timely with carriers

  • Ensure all internal communication and the insurer documentation and correspondences are kept in the designed file/folder for future reference
  • Review all renewal document i.e. Policy/cover note/hold cover confirmation on timely manner according to the guidelines prior deliver to clients
  • Full utilization/ use of World Class Broking platform
  • To collaborate, where necessary, with other teams on joint opportunities

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

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