Operator, Data Centre

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Safeguards CS Sdn Bhd Full time

JOB DESCRIPTION

  • Run daily, weekly, monthly and yearly batch jobs timely as scheduled based on approved checklists
  • Check success and accuracy of reports generated after each batch job
  • Monitor the availability and uptime of each of the SST deployed
  • Escalate to the First Line Maintenance (FLM) and/or Second Line Maintenance (SLM) vendors on any incidents of unavailability of SST service
  • Monitor and followup, until resolved on all incidents
  • Report to relevant internal stakeholders on all incidents based on the incident reporting matrix
  • Facilitate SST security activities e.g., enable/disable USB ports as per approved process
  • Prepare adhoc, daily, weekly and monthly reports on transactions and incidents
  • Alert relevant internal stakeholders on any fraudulent activities noted
  • Immediately report any suspected or noted security incidents to relevant internal stakeholders
  • Possesses basic understanding of the card payment and ATM industry based on personal experience, available sources and/or online channels; keeps oneself updated on basic information and development of the card payment and ATM industry
  • Handle routine operational procedures based on established SOPs (e.g., query handling etc)
  • Handle routine processes and requests, (e.g., liaising with SST commissioning team, vendors, CIT, site owners, participants etc), independently based on applicable process guidelines
  • Collate necessary information to identify potential improvement opportunities (e.g., site issue, service provider issue)
  • Handle routine operational procedures based on established SOPs (e.g., cash replenishment, ATM commissioning etc)
  • Establish new and maintain existing vendors & suppliers' relationships

JOB REQUIREMENT

  • Minimum Diploma in Computer Science, Information Technology or in a other field
  • Strong computer literacy skills in Microsoft Word, Excel & PowerPoint
  • Strong ability to establish, develop and maintain relationships with stakeholders
  • Ability to work independently with mínimal supervision
  • Willing to work in shift

Job Types:
Full-time, Permanent

Salary:
RM2, RM5,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • ATM OPERATION: 1 year (preferred)

  • Data Centre Manager

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Alphasearch Full time

    Private Equity-backed Data Centre Developer/OperatorLocation: Kuala Lumpur, MalaysiaSalary: Competitive Salary The Company Headquartered in Singapore, whilst enjoying the capital support of a noted Private Equity Real Estate (PERE) platform, the company is poised for growth across SE Asia with respect to its development, operation and management of a...

  • Data Centre Manager

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Alphasearch Full time

    Private Equity-backed Data Centre Developer/OperatorLocation: Kuala Lumpur, MalaysiaSalary: Competitive Salary The Company Headquartered in Singapore, whilst enjoying the capital support of a noted Private Equity Real Estate (PERE) platform, the company is poised for growth across SE Asia with respect to its development, operation and management of a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AVENSYS CONSULTING SDN BHD Full time

    Computer Science - Certification in Data Centre related courses (e.g CDCP ,ITIL,Uptime Institute related Certification) At least 3 years' experience in Critical Facilities ManagementStrong track record managing Facilities for Data Centre Technical/Functional skillsDemonstrated competence in data centre cooling, power and data communications fundamentals. -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Data Centre Service Delivery, IT InfrastructureThe Job Manage day to day data centre service delivery with oversight on e2P deliveries Manage the service providers SLA in terms of Service Requests Ensure the Service Provider related issues are ironed out and handled promptly Service Delivery Meeting ("SDM") is performed once a month to provide oversight on...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a L2 Production Support Specialist (Contact Centre Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a L2 Production Support Specialist (Contact Centre Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a L2 Production Support Specialist (Contact Centre Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Vipicks Resources Sdn Bhd Full time

    Responsibilities:Responsible for the accuracy of assets related to the company's supercomputing data center.Build and manage the entire asset management system and process, providing optimization suggestions.Drive and ensure the implementation of asset management processes issued by clients.Promptly respond to and resolve daily issues and emergencies.Address...

  • centre manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    ResponsibilitiesJob duties include, but are not limited to the following:· Responsible for the overall smooth operation of the centre· Supervise and develops the performance of all department's head and their respective departments, including Customer Care, Nursing, Sales and Marketing, Food and Beverage, Housekeeping, Maintenance, Accounting, Human...


  • Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Sdn Bhd Full time

    Section Head of Operations, Contact Centre Closing Date : 01/08/2024 Section Head of Operations, Contact Centre ** For registered candidates, please login to apply Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.At U Mobile, we are always on the lookout for great talents and passionate individuals to join our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Airline Full time

    Job Title:Executive, Contact Centre Quality & SupportReports To:Assistant Manager, Contact Center ManagementRole Purpose: To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters SMEs for Call Centre in related fields, to enhanced Contact...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIMS Data Centre Full time

    Job Overview:Head of Sales can report into a CEO. The Head of Sales takes responsibility for managing a team of Client Managers or Sales Specialists. Their primary objective is to achieve their sales targets and to drive the business strategy into the Sales teams through effective allocation of their team's territories and targets. They do this by motivating...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the jobThey are currently hiring: KL BasedProject Director/Senior Project ManagerDesign DirectorDesign ManagerLead Mechanical Design Engineer (DC) ELV DesignerHT DesignerElectrical Commissioning Engineer Johor BasedMEP ManagerHVAC ManagerProject Operation ManagerHVAC ManagerElectrical Manager requirements Degree in Mechanical or Electrical...

  • Master Data

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of this position Act as Business Partner Master Data...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Malaysia Full time

    Location: Kuala Lumpur Specialisation: Building & Construction Salary:MYR 150, ,000 (Annual)Reference: PR/ Contact details: Sunil See Job published: April 09, :04COMPANY OVERVIEWA leading global company that provides digital integration services, power and cooling solution technologies and digital architectural advisory for Data Centres' with the goal to...

  • Centre Director

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Full time

    Childcare & Outside School Hours Care (Education & Training) Full time Add expected salary to your profile for insights The Centre Director is responsible for the overall business operations, academic programme and management of the language centre.Job DutiesEntrepreneurial orientation (Responsible for overall budget ownership)Proactively report P&L...

  • Vista Data Quality

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    _Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? __Do you want an open, supportive, and caring working environment?__ Do you view your development needs seriously as we do?__ If YES, then take your career to the #NextLevel with BASF _Objectives of the PositionDigitalization will be part...

  • Master Data

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment? Do you view your development needs seriously as we do? If YES, then take your career to the #NextLevel with BASF Objectives of the PositionAct as Business Partner Master...

  • Master Data

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment? Do you view your development needs seriously as we do? If YES, then take your career to the #NextLevel with BASF Objectives of the PositionAct as Business Partner Master...

  • Data Operations

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Full time

    Responsibilities: Ensure Service Desk support calls are promptly responded to and actioned Ensure Analytical Data Systems & BI Systems/portals remain operational during Domino's Business hours Ensure reports are released accurately and ontime on a scheduled or adhoc basis Ensure production processes, data feeds, ETLs function correctly as required by the...