Customer Service Sales

2 weeks ago

Taman Senawang Indah, Negeri Sembilan, Malaysia RedRadar International Sdn Bhd Full time
Understand clients' needs, goals, and challenges to provide appropriate product or service solutions.

  • Build and nurture strong relationships with existing clients to ensure customer satisfaction and repeat business.
  • Proactively engage with visitors and clients to promote and upsell company products or services.
  • Provide information on features, benefits, and pricing of products/services, addressing client questions and objections effectively.
  • Maintain an understanding of the company's offerings and stay updated on product/service updates.
  • Greet and welcome visitors with a friendly and professional demeanour.
  • Answer incoming calls, transfer calls to appropriate personnel, and take accurate messages when necessary.
  • Maintain a clean and organized reception area, ensuring it reflects a professional image.
  • Manage incoming and outgoing mail, packages, and deliveries.
  • Provide accurate and timely information to visitors and clients regarding company services, products, and general inquiries.
  • Schedule appointments and meetings, coordinating with internal staff and clients.
  • Other tasks as directed from time to time

Job Types:
Full-time, Permanent

Salary:
RM1, RM2,200.00 per month

Schedule:

  • Monday to Friday
  • Weekend jobs

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Administrative: 1 year (preferred)

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