Manager - Group Operations

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time
If you are looking to excel and make a difference, take a closer look at us

Job Responsibilities- Lead multiple projects - with a focus on data management & business intelligence capability building- Develop business cases for new initiatives and track the benefits of the implementation- Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development- Champions project management disciplines and provides the processes, structures, and tools for individual project management and program management across the transformation- Provides a governance structure which ensures accountability and enables the predictability of the outcomes of each transformation initiative- Supports initiative teams with skills in process excellence, project management, facilitation, problem solving, accelerating transformation and value creation to drive toward required outcomes- Identify and highlight capacity, pacing, resourcing issues and any other red flag issues needing leadership attention- Ensure effective stakeholder engagement and communications, organizational alignment in the design and execution of initiative efforts

  • Qualifications_
  • Degree with 5+ years of global or regional experience leading a transformation program in Backoffice Operations, Customer Experience, Analytics or IT
  • Previous consulting experience with domain expertise in Operational redesign, G&A cost reduction, global shared services (onshoring/offshoring), CRM transformation, process & ERP optimization, Lean/continuous improvement, service delivery effectiveness and productivity improvement levers
  • Highvalue personal qualities critical thinking and problem solving skills, ability to influence, work in teams, resourceful, responsible, tenacious, independent, selfconfident, highenergy, etc.
  • Strong strategic skills and executive level presence and demonstrated ability to work in a matrix environment with different cultures and background
  • Previous experience with transformation or process improvement (LEAN, Six Sigma) is desirable
  • Proven ability to build teams and cultures and thrive in ambiguous situations
  • Ability to articulate analyses and findings in a crisp and concise manner both verbally and through written presentations/communications
  • About Hong Leong Bank_
  • We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._

  • Group Credit Operations, Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tokio Marine Group Full time

    YourResponsibilitiesWhat is your job description as Group Credit Operations, Manager ?Job Function:Key Duties & Responsibilities Manage daily operations as a team lead by closely monitoring the agreed service level and quality check on work presentation. Continuously review and update /document administrative rules and process for effective and efficient...

  • Marketing Operation Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Responsibilities: Collaborate with crossfunctional teams to gather campaign assets, both online and offline, and ensure timely delivery. Communicate with internal and external groups to ensure marketing materials comply with regulations. Identify issues, risks, and benefits of website content and functionality updates, and outline business impacts. Provide...

  • Manager, Group Finance

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    Manager, Group FinanceAbout FWD GroupFWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and...

  • Manager, Group Procurement

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    Manager, Group ProcurementAbout FWD GroupFWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and...

  • Risk Operations Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex queries....

  • Manager - Group Operations (Procurement)

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - Group Operations (Procurement)If you are looking to excel and make a difference, take a closer look at us...OverviewThe incumbent is responsible and accountable for:All (IT and Non-IT) Procurement activities, contract and supply chain management of the Bank/Group to meet the daily business and operational requirements while aligned to Policies...

  • Customer Operation Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer's...

  • Manager, Group Finance

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    FWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital...

  • Manager, Group Actuarial

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    About FWD GroupFWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products,...

  • Manager, Group Actuarial

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    About FWD GroupFWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products,...

  • Assistant Manager, Group Risk Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tan Chong Group Full time

    Assist the Sustainability Working Committee (SWC) in developing or evolving the Group reporting framework, materiality assessment and create a long term sustainability strategic road map with a goal to reduce environmental footprint, ensuring responsible supply chain management and developing insight towards industries in which it operates. Coordinate with...

  • Assistant Manager, Group Risk Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tan Chong Group Full time

    Assist the Sustainability Working Committee (SWC) in developing or evolving the Group reporting framework, materiality assessment and create a long term sustainability strategic road map with a goal to reduce environmental footprint, ensuring responsible supply chain management and developing insight towards industries in which it operates. Coordinate with...

  • Manager, Group Actuarial IFRS17

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    About FWD GroupFWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products,...

  • Manager, Group Actuarial IFRS17

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    About FWD GroupFWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products,...

  • Manager, Group Actuarial IFRS17

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FWD Group Management Holdings Limited Full time

    About FWD GroupFWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products,...

  • Group Accountant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Responsible for accuracy and timely closing of monthly financial reports of the Group in accordance with applicable accounting standards and policies.Review postings to the General Ledger and ensure the correctness of presentation of accounting assertions, review monthly reconciliations for AR, AP, banks and loans accounts, intercompany balances and fixed...

  • Group Management Accountant

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a publicly listed company with businesses in manufacturing, retail, and property investments. about the jobFunction as a partner to the Group MD and operational heads, by providing financial reports, analysis and advice to drive performance.Prepare and analyse financial and non-financial data making recommendations to drive...

  • Group Management Accountant

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a publicly listed company with businesses in manufacturing, retail, and property investments. about the jobFunction as a partner to the Group MD and operational heads, by providing financial reports, analysis and advice to drive performance.Prepare and analyse financial and non-financial data making recommendations to drive...

  • Group Management Accountant

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a publicly listed company with businesses in manufacturing, retail, and property investments. about the jobFunction as a partner to the Group MD and operational heads, by providing financial reports, analysis and advice to drive performance.Prepare and analyse financial and non-financial data making recommendations to drive...

  • Group Management Accountant

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a publicly listed company with businesses in manufacturing, retail, and property investments. about the jobFunction as a partner to the Group MD and operational heads, by providing financial reports, analysis and advice to drive performance.Prepare and analyse financial and non-financial data making recommendations to drive...