Service Desk Operation Manager

Company DescriptionAt NEXTDC we have been building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.We are establishing a new data centre in KL, meeting the...

Based in their Puchong office, the prospective employer is the sole distributor in Malaysia (online and offline) for some China products. You will be in charge of only Malaysia E-commerce in 3rd Party platforms (Shopee and Lazada (with TikTok to be added later).You will report directly to the Director of the company.Essentially, the core scope of...

As a Senior Service Desk Team Analyst, you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. Working with market-leading ITSM Service Management tools, you will be part of the Global Service Desk that supports dentsu offices across APAC. Supporting the latest technologies within a...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service....

Graduate with Minimum 3+ years of experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including: o Owning overall responsibility for Incident and Service Request process handling on the Service Desk o Liaise...

Service Desk Knowledge Manager (Japanese Language)Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package.As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing...

Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package.As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing by defining, supporting, and encouraging the use...

Job Title: IT Service Desk AnalystJob Type: 12 Months, ExtendableJob Location: Kuala LumpurJob Description:Responsible for the execution and delivery of IT Helpdesk services, project delivery and enduser service excellence.Ensure reported cases are properly closed and meet the SLA between IT and business.Attend tickets on ID/Access management. This covers ID...

Key Responsibilities: Develop and manage retail marketing team to support the marketing plan and achieve business objectives. Develop and implement integrated marketing plans to drive sales and brand awareness of our Global Brands across both online and offline retail channels. Collaborate with the sales and operation team to create and execute promotional...

A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year's end.Pay: From RM15,000.00 per monthSchedule: Day shiftEducation: Bachelor's (preferred)Experience:- leading a global or regional Service Desk: 10...

Job Description IT Service Desk TechnicianSummaryDo you have a passion for solving a variety of technical issues? Are you enthusiastic and process-driven? Do you love working with others to find solutions? If this interests you, we are looking for a Service Desk Technician with a real desire to provide our internal customers with the highest quality of...

A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year's end.Pay: From RM15,000.00 per monthSchedule: Day shiftEducation: Bachelor's (preferred)Experience:- leading a global or regional Service Desk: 10...

Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyRole Overview and ObjectivesThe Service Desk Analyst is responsible for ensuring all Incidents or Request are updated in a timely mannerThe core objectives and responsibilities of the...

Position: IT Support - L1 Service DeskRequired:years of experience in supporting enterprise technologies or equivalent Customer service experience- intermediate knowledge skills of L1 service desk support/ L1 Technical Support Microsoft Office Apps, Snow ticketing tools Education Level Diploma or higher or equivalent experience Strong English and Mandarin...

Kuala Lumpur, Malaysia Tech HiringJob Description:Service Desk Support L1Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. Langauage preferred: Thai speaker...

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.Working as part of a team to ensure...

Imagine a future where you handle support tasks in our Service Desk team for our global IT users and participate in the ongoing development of our servicesJoin us in this role where you'll handle IT support via telephone and remote tools and support users through our chat portal and service management system. In this position, you'll be part of the Global...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...

Job summaryAssisting the Front Office Manager in managing the front office department and supervising staff Ensuring efficient check-in and check-out processes Maximizing guest and employee satisfaction and improving department's financial performanceJob seniority: entry levelResponsibilities Maintain customer service and front office goals Manage daily...