Store Manager Pavilion

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Luxury Careers Pte Ltd Full time
Luxury Fashion Brand

  • Good Salary & Commission
  • Good Career Progression

Overview:


As the Luxury Brand Store Manager, you will be at the forefront of leading and inspiring a dynamic team to achieve exceptional brand representation and surpass sales targets.

Your role encompasses people management, commercial strategy, merchandise coordination, visual merchandising oversight, and store operations.

  • Team Management:
  • Lead, coach, and mentor the team to ensure unparalleled brand and product awareness.
  • Identify individual and team training needs, communicating effectively with HR and management.
  • Facilitate regular training sessions to enhance client service, product knowledge, and sales skills.
  • Ensure fair roster arrangements and attendance management to maintain operational efficiency.
  • Conduct productive briefing sessions covering sales, information dissemination, training, and motivation.
  • Identify personal development needs and tailor individual development plans for succession planning.
  • Cultivate a collaborative work environment through transparent communication practices.
  • Set clear objectives and targets for individuals, overseeing performance with precision.
  • Sales Management:
  • Drive store and individual sales targets, KPIs, and client engagement strategies.
  • Analyze business trends, propose action plans, and adapt strategies to meet objectives.
  • Assign clear targets to the team and provide motivation to achieve them consistently.
  • Provide insightful reports, anticipate changes, and assess risks/opportunities to optimize sales.
  • Monitor business performance closely, taking necessary actions for improvement.
  • Stay informed about market trends and competitor activities to adjust customer initiatives.
  • Uphold high standards of service to enhance the customer experience.
  • Oversee the management of customer databases, ensuring retention and expansion of the CRM base.
  • Product Merchandising:
  • Collaborate closely with the Merchandising team to maintain optimal stock levels and assortments.
  • Ensure efficient product replenishment and manage physical inventory accurately.
  • Develop and implement strategies to maximize product performance using visual merchandising and clienteling techniques.
  • Uphold product integrity through strict adherence to brand guidelines.
  • Visual Merchandising (VM):
  • Ensure the team maintains visual displays in line with VM and brand guidelines.
  • Maintain store functionality and appropriate product levels on the sales floor, adhering to company policies and business needs.
  • Store Operations:
  • Demonstrate proficiency in POS systems and ensure accurate usage.
  • Participate in inventories, cycle counts, and merchandise reception processes.
  • Maintain store functionality, adhere to stockroom guidelines, and enforce compliance with policies.
  • Manage safety and security procedures according to brand standards.

Qualifications:

  • 23 years of luxury retail management experience.
  • Experience in leading teams in the luxury or highfashion sector.
  • Strong business acumen with a keen sense of sales figures.
  • Excellent communication and team management skills.
  • Exceptional time management and attention to detail.
  • Proficiency in planning, organizing, and implementing strategies.
  • Passionate and enthusiastic about inspiring a team with professionalism and excellence.

Registration No:
R2199447

EA Licence No: 22C1376

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