Assistant Store Manager

2 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full time

POSITION : Assistant Store Manager

BRAND : NIKE

STORE : KLCC or Pavilion KL

PRIMARY FUNCTION

  • Responsible for the overall operation and performance of the store which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control.

MAIN DUTIES & RESPONSIBILITIES

  • Oversee and ensure efficiency of day-to-day operations of the store.
  • Lead and motivate team of retail staff to achieve sales target with high standard of performance, good teamwork, effective communication, consistent positive result, continuous improvement with excellent customer service.
  • Ensure that cash takings are banked-in daily and cash control procedures are adhered to.
  • Analyze sales result and implement constructive idea for increasing revenue.
  • Planning of duty roster to ensure optimized use of time and resources and assigning staff to specific duties and tasks.
  • Coaching of new staff - provide service/ product training for staff.
  • Conduct appraisal and interviewing of potential staff.
  • Attend Seasonal Ekin Training and guide new staff on SKU training.
  • Keep track of merchandise sell through and maintain good stock level at all times.
  • Ensure proper stock control/ procedures are adhered to.
  • Ensure merchandises are well presented and visual display is aligned to Brand's VM guideline.
  • Maintain awareness of market trends/ monitor what competitors are doing.
  • Handle queries, feedback and comments from customers.
  • Ensure timely submission of administrative documents.
  • Maintain a safe and pleasant working environment.
  • Ensure store adhere and execute according to GMG Sports policies and procedures.
  • Undertake any other duties in relation to the job scope as assigned by the superior from time to time.


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