Order Processing

2 weeks ago


Subang Jaya, Selangor, Malaysia Matchlink SDN BHD Full time

Job Description:
Collaborate seamlessly across functional teams, including sales, shipping, engineering, etc., to support customer requirements.

Perform accurate data entry and manage order information, customer complaints, and returns.

Ensure order compliance with company policy and external/legal requirements.
Proactively communicate and manage key strategic customer accounts.

Act as the primary liaison for customer communication regarding company and/or product changes.

Embrace a continuous improvement mindset to enhance processes.

Qualifications:
2+ years of experience in a customer service or customer-facing role.

2+ years of experience working in a cross-functional environment with departments such as sales, shipping, engineering, etc.

Excellent written and verbal communication skills.

SAP or equivalent systems experience in Order to Cash.

Proficiency in Microsoft Office and computer usage.

Job Types:
Full-time, Permanent

Salary:
RM4, RM5,200.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Ability to Commute:

  • Petaling Jaya (required)

Ability to Relocate:

  • Petaling Jaya: Relocate before starting work (required)


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