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Retail Assistant
2 weeks ago
Responsibilities:
- Receiving, processing, and organizing shipments and deliveries accordingly.
- Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
- Assisting customers in locating desired shop items.
- Informing customers of shop promotions to encourage purchases.
- Performing regular price audits to identify and correct price discrepancies.
- Performing endofday cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
- Addressing and resolving customers complaints in a professional manner.
- Processing customer payments using the shop's Point of Sale (POS) system.
- Maintaining an indepth knowledge of store items to provide advice and recommendations as needed.
- Welcoming and engaging with customers as they enter the store
- Assessing customers' needs and suggesting solutions to their problems
- Working with cash registers and processing payments
- Setting and attaining sales goals
- Giving customers advice about sales and promotions
- Assist in packing products
- Using upselling techniques to increase store sales
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day, before opening and after closing
Shop Assistant Requirements:
- High school diploma or GED is preferred.
- Proven retail sales experience.
- The ability to stand for extended periods.
- The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
- The ability to work in a fastpaced environment.
- Strong organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Detailoriented.
Job Types:
Full-time, Permanent
Salary:
RM1, RM2,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Afternoon shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Education:
- STM/STPM (preferred)
Experience:
- Retail: 1 year (preferred)
Language:
- Mandarin (preferred)
- Bahasa (preferred)
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