Security Analyst

2 weeks ago


Subang Jaya, Selangor, Malaysia Erudite Innovation Sdn Bhd Full time

Job Purpose:

  • To provide L2 Security Tenable and VAPT support services to client.
  • Provide assistance to security principal on the security SIEM and MDE systems.
  • Ensure that SLAs are met and client satisfaction is achieved.
  • To provide L2 SOC support services to client.
  • Provide immediate assistance on the security related incident call.
  • Assist the other team to resolve the technical issue within the service level target.
  • Proactively involve in providing change and patch management advice to client so as to achieve maximum system availability.
  • Oncall and outofhours support will be required at times e.g. For Severity One/Two Incidents and Change implementations.
  • Perform other functions as directed by SDM/TL.
  • Assist and collaborate with Client to provide assistance with comprehensive understanding of client requirements.
  • Participates in projectspecific technical teams.

Principal Responsibilities:

  • Accountable and Responsible as 2nd level support engineer for SIEM, Tenable, MDE and IAM to ensure all incidents reported are resolved promptly.
  • Facilitating escalation management e.g., status update to customer, fault report etc.
  • Escalate to Principal for 3rd level support where required. However, he/she shall take full ownership of problem until final resolution to customer's satisfaction.
  • Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
  • Ability to work well in a pressurised environment.

Experience and Skill Requirements:

  • A bachelor's or master's degree in computer science or computer Engineering.
  • A minimum of three years of Security related experience in a professional environment.
  • Hands on Experience in Tenable and VAPT at least 3 yrs in any wellknown organization.
  • Experience in MS Sentinel, Microsoft defender for endpoints and cloud apps would be an added advantage.
  • Experience in CyberArk or SailPoint would be an added advantage.
  • Experience in ethical hacker and CyberSecurity reporting will have added advantage.
  • Any CyberSecutiy certification would be an additional advantage.
  • Excellent presentation, communication, and interpersonal skills

Working Hours:

  • Normal office hours.
  • The role will operate as part of a 24hour on call escalation rotation.

Job Types:
Contract basis



Contract length: 12 months


Location:
Petaling Jaya


Salary:
Open for negotiation

Contract length: 12 months

Benefits:

  • Health insurance

Schedule:

  • Weekend jobs


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