Collections Recovery Officer

2 weeks ago


Subang Jaya, Selangor, Malaysia TalReso Consultancy & Advisory Sdn. Bhd. Full time

Job Scope:

  • Use collecting approach to quicken recovery.
  • Make daily outbound calls to consumers to remind them of the payback schedule and collect the necessary payments.
  • With the consumer, clarify and explain the nonpayment difficulties.
  • Use phone collection strategies to pursue unpaid invoices.
  • Accountable for phoning clients to collect payment for pastdue debts.
  • Achieve KPI and SLA

Requirements:

  • Good Bahasa Malaysia conversational skills.
  • SPM and above or an equivalent
  • Minimum 6 months of work experience (Customer Service)
  • Effective in negotiations.
  • Applicants with experience in banking and finance are invited to apply.

Job Types:
Full-time, Contract

Contract length: 12 months

Salary:
RM2, RM3,300.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Application Question(s):

  • From a scale of 1 (Poor Excellent), how would you rate your Bahasa Malaysia?
  • What is your expected salary?

Experience:

  • Customer service: 1 year (required)

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