Sea Freight Customer Service Executive
2 weeks ago
Responsibilities
- Able to communicate effectively with customers based in many countries across the globe.
- Good communication in written and spoken English.
- Prepare freight evaluations, cost and quotations.
- Enjoys having a challenging job.
- Deliver a high level of service to ensure maximum customer satisfaction.
- Ensure completion of all jobs within stipulated time frame.
- Have good knowledge and understanding of customs declaration procedures, tariff codes and shipping documents (AWBs, BLs K1, K1A, K2, K3, K4, K8), tariff codes and customs declarations.
- A good grasp of the various trade concepts and other regulations which pertains to the import and export of goods.
- Should possess at least a Diploma/Degree.
Requirements:
- Has minimum 23 years working experience in related fields
- IT savvy and have good knowledge of office software (Microsoft Office, Microsoft Excel).
- Proficient in both Bahasa Malaysia and English.
- Willing to learn and gain massive experience in a short timeframe.
- Ready to work with a team of highly skilled and professional team of top achievers.
- To be highly driven and prepared to be pushed to excel.
- A strong team player that understand the importance of fostering good relationships with fellow colleagues.
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