Server Support Technician
2 weeks ago
Responsibilities 岗位职责:
- Manage the delivery of server orders and provide aftersales maintenance to customers.
- Diagnosing and resolving various hardware, software, server, and network issues.
- Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.
- Adhere to strict work handover protocols and provide consistent and accurate information.
- Follow the company's customer service standards and procedures and stay uptodate with the latest products and technologies.
- Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.
Requirements 岗位要求:
- Minimum Diploma/Degree in IT or a related field required
- Fluet in Mandarin (both spoken and written)
- Proficient in Windows, with basic knowledge of Linux and databases.
- Familiar with server and storage products as well as network equipment installation.
- Understand the configuration and maintenance of network switches, routing devices and security products
Benefits 福利:
- EPF, SOCSO, EIS
- Allowance 津贴
- Monthly performance Bonus 每月绩效奖励
- Medical leave, annual leave, public holiday 病假, 年假, 公共假期
- Medical claim 医疗费报销
- Providing training 提供培训
- Nearby public transportation (LRT/MRT) 靠近公共交通
职位类型:
全职
薪资:
RM3,500.00至RM5,000.00(每月 )
工作语言:
- 中文 (必填)
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