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Fiber Technical Support

3 months ago

Subang Jaya, Selangor, Malaysia Recruit Express Service Sdn Bhd Full time
Make sure there are enough items/ devices, materials, tools, including the arrangement of installation visit and reaching out to customers

  • Responsible for end to end installation process to ensure a smooth installation experience for customers
  • Providing consultation and troubleshooting of Customers Premises Equipment (CPE)
  • Perform tripleplay services testing which included High-Speed Internet (HIS) speed test via company's speed test webpage, perform test call from VOIP phone (incoming and outgoing calls and takedowns the recordings)
  • Promoting customers on current offerings and promotions for upselling and crossselling products
  • Build and maintain a good relationship with customers for long term partnership

Job Requirements:

  • Possess a Diploma in Information Technology (IT)/ equivalent field/ will be an added advantage
  • Must have experience in sales
  • Must have own transport vehicle (car)

Job Type:
Contract

Contract length: 12 months

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Do you posses own car?

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Sales: 1 year (preferred)

Language:

  • English (preferred)