Hotel Operation Supervisor

2 weeks ago


Seremban, Negeri Sembilan, Malaysia Big Fabrication Sdn Bhd Full time
A hotel supervisor oversees all operations and day-to-day activities in a hotel organization. They take on a variety of duties including managing everything from accounting, sales, business development, and customer service. Also referred to as a hotel operations supervisor.

  • Overseeing personnel, including receptionists, front office, maintenance and housekeeping employees.
  • Establish policy and procedures and implement it.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Maintaining records of budgets, funds, and expenses.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Be an active part of hotel hiring. Will oversee the prescreening and interviewing process
  • Bachelor's degree in hospitality, business administration, or a relevant field.
  • A minimum of 3 years experience in hotel management or a similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.
  • Sense of vocational
  • Logical thinking
  • Self Cultivation

Job Types:
Full-time, Permanent

Pay:
RM2, RM4,500.00 per month

Benefits:

  • Flexible schedule
  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Seremban: Reliably commute or planning to relocate before starting work (required)

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