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Hotel Operation Supervisor
2 weeks ago
- Overseeing personnel, including receptionists, front office, maintenance and housekeeping employees.
- Establish policy and procedures and implement it.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Maintaining records of budgets, funds, and expenses.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Be an active part of hotel hiring. Will oversee the prescreening and interviewing process
- Bachelor's degree in hospitality, business administration, or a relevant field.
- A minimum of 3 years experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
- Sense of vocational
- Logical thinking
- Self Cultivation
Job Types:
Full-time, Permanent
Pay:
RM2, RM4,500.00 per month
Benefits:
- Flexible schedule
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Seremban: Reliably commute or planning to relocate before starting work (required)
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