Telesales Executive

2 weeks ago

Sungai Petani, Kedah, Malaysia GOLAC COMMERCE (M) SDN BHD Full time

MAIN DUTIES & RESPONSIBILITIES:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Types:
Permanent, Contract

Contract length: 3 months

Pay:
RM1, RM2,000.00 per month

Schedule:

  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • TeleSales: 1 year (preferred)

Language:

  • English (preferred)
  • Bahasa (preferred)
Expected Start Date: 05/02/2024

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