Customer Service Telesales Executive

2 weeks ago


Sungai Buloh, Malaysia PETSMART GROUP SDN. BHD. Full time

Actively listen to and understand customer needs to deliver appropriate

services and enhance customer satisfaction.
- Maintain and develop relationships with existing customers through in
- Conduct cold calls to arrange meetings with existing and potential

customers, gather feedback, and promote new products, services, and

special offers.
- Collect market and customer information to better understand industry

trends.
- Diligently track all sales activities.
- Generate innovative sales strategies and discuss potential implementations

with management.
- Prepare and submit sales reports on a daily, weekly, or monthly basis as

required by management.

Job Requirement:
Relations, Marketing, Business Administration, or a related field.
- Minimum of two years of relevant experience required.
- Fresh graduates are welcome to apply.
- Disciplined, with a positive attitude, self-motivation, and a customer service

focus.
- Strong networking skills; energetic and outgoing personality
- Capable of multitasking and possesses an outgoing personality.
- Ability to work both independently and as part of a team
- Strong organizational and time-management skills
- Strong language proficiency: must be able to communicate effectively in

English, Malay, Mandarin, and local dialects, both written and spoken.
- Customer-focused with a commitment to the "Customers Come First"

philosophy.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- IT-literate, independent, highly committed, with strong problem-solving

skills.
- Proactive, takes initiative to drive and complete projects

**Benefits**:

- Overtime Claim
- KPI Rewards
- EPF, SOCSO
- Annual Leave/ Medical Leave/ Medical Claim
- Staff Purchase Scheme
- Product Training and sales skill trainning
- Oversea Trip: Asia, America, Australia, Europe
- Salary Review
- Twice per year

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Executive- Experience Level- 1-3 years- Job Categories- Customer Svc/Call Centre- Minimum Education Required- Diploma or Bachelor's Degree in Public Relations, Marketing, Business Administration- Language Required- English, Bahasa Malaysia, Mandarin/Cantonese- Nationality Preferred- Malaysians Only- Gender Preferred- All Genders- Own Transport- None**SALARY & OTHER BENEFITS**
- Salary

**RM 2,500 to RM 6,500 per month**

Salary RM 2,500 to RM 6,500 (per month) Location Selangor - Sungai Buloh Contact Type Full-time Job Type Executive Category Customer Svc/Call Centre Employer Info Company Name PETSMART GROUP SDN. BHD. Company Description Pet Food & pet products importer exporter & wholesaler Size 11-20 employees Company No. 421048-D Company CHUAN HING LAU Online Now Joined since: Apr 2024


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