Customer Service Sales Executive
6 months ago
Place of Work: Sungai Buluh
- Learn the company's products and services offerings, features, and pricing
- Communicate with clients to understand their sales goals and objectives
- Identify current sales process bottlenecks and inconsistencies
- Work with the marketing team to ensure collaboration
- Monitor and report on KPIs regularly
- Stay up to date with the industry situation and benchmarks
- Stay up to date with the latest sales trends and best practices
- Identify opportunities for product and service up-sell
- Identify opportunities for new client acquisition
- Monitor competition
- Find prospective customers and new target segments
**JOB REQUIREMENTS**
- 1-2 years of experience as a Sales Executive or similar role in customer sales service
- Team player, critical thinker, and with pragmatic problem-solving skillsJob Scopes
Skill
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to share work among a customer service team
- Ability to find the positive in any situation
Qualification
- Undergraduate degree in business, sales, or related field of study preferred
- Prior experience working in call centers or as an at-home customer service agent
- Excellent verbal and written communication skills
**Salary**: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Commission pay
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Bahasa Inggeris (preferred)
- Bahasa (preferred)
Ability to Commute:
- KL Eco City (required)
Ability to Relocate:
- KL Eco City: Relocate before starting work (required)
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