Retail Cashier

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia PC IMAGE ELECTRONIC SDN BHD Full time

Customer Service:
Greet and welcome customers with a friendly and helpful attitude. Provide assistance, answer questions, and offer information about products, promotions, and store policies.

Transaction Processing:
Scan merchandise, enter item codes, or manually input prices into the cash register. Calculate and tally the total cost of purchases, including any applicable discounts, taxes, or fees.

Cash Handling:
Accept various forms of payment, such as cash, credit cards, debit cards, checks, and mobile payment methods. Accurately count and provide change to customers.

Cash Register Operation:
Operate electronic cash registers or point-of-sale (POS) systems efficiently and accurately. Ensure that the register's cash drawer is balanced at the beginning and end of the shift.

Receipts and Records:
Provide customers with itemized receipts for their purchases. Maintain accurate transaction records and file receipts in an organized manner.

Bagging and Packaging:

Carefully bag or package customers' purchases, ensuring that fragile items are handled with care and that bags are not overloaded.


Returns and Exchanges:

Process merchandise returns and exchanges in accordance with the store's return policy, ensuring that the customer is satisfied with the resolution.


Loss Prevention:
Be vigilant and attentive to prevent theft or shoplifting. Follow store security procedures and report any suspicious activities to store management or security personnel.

Price Verification:
Assist in price checks and verify price discrepancies or discounts as needed.

Stock Replenishment:
Help maintain the cleanliness and organization of the checkout area. Restock bags, receipt paper, and other supplies as needed.

Promotions and Loyalty Programs:

Promote and explain loyalty programs, discounts, and promotions to customers, encouraging them to participate and save on their purchases.


Knowledge of Store Policies:
Be knowledgeable about the store's return policy, exchange policy, hours of operation, and any ongoing sales or promotions.

Communication:
Communicate effectively with coworkers and supervisors to ensure smooth operations at the cash register and throughout the store.

Problem Resolution:
Address and resolve customer complaints or concerns in a professional and courteous manner. Seek assistance from a supervisor or manager when necessary.

Work Schedules:
Adhere to work schedules, breaks, and shifts, ensuring that the cash register is staffed during peak business hours.

Job Types:
Internship, Permanent, Part-time, Full-time, Fresh graduate

Contract length: 3 months

Salary:
RM1, RM2,000.00 per month

Expected hours: 45 per week

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Education:

  • STM/STPM (preferred)

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