Lead Business Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time
About the Role


Our company progresses on making international transactions faster, smarter, and better, in a constantly changing world and a competitive marketplace.

Innovations in the cross-border payments landscape are introduced, new technology enables new opportunity.

At the same time, the industry - and Swift - navigate through uncertainty (permacrisis), and Swift keeps relentless focus and strong track records on the reliability and resiliency of our services and platform, and our technology infrastructure and capabilities undergo transformation.

To be scalable and fast-to-market, we aim to automate, standardize, and simplify the "tech layer" underneath our "business offering".

As the Technology Platform group, we aspire to be a provider of technology services rather than a supplier of technology capabilities.


This necessitates a leadership role focused on defining, analyzing, and validating functional requirements for large and complex projects, aligning closely with customers and other divisions.

Success in this role involves evaluating solutions to technical and business problems, providing highly technical or relevant business knowledge, producing, and maintaining conceptual models, and leading business process redesign.

The goal is to ensure operational excellence, security, availability, reliability, and customer satisfaction, all contributing to the company's mission of Job Description Summary

What to Expect?

Requirement Gathering and Analysis:

  • Engage with business collaborators to elicit, document, and analyze their requirements.
  • Translate business needs into comprehensive and detailed technical stories for development teams.
  • Conduct workshops and interviews to understand business processes and find opportunities for improvement.

Technical Competence:

  • Possess a solid technical background, with specific expertise in the Elastic, Logstash, and Kibana stack.
  • Collaborate with developers and technical teams to ensure accurate implementation of business requirements.
  • Provide insights and recommendations on technical feasibility and best practices within the ELK Stack.

Stakeholder Collaboration:

  • Foster strong relationships with business partners, IT teams, and other collaborators.
  • Facilitate communication between technical and nontechnical teams, ensuring a shared understanding of project goals and timelines.

Documentation:

  • Create clear and concise documentation, including user stories, process flows, and technical specifications.
  • Maintain accurate and uptodate records of requirements throughout the project lifecycle.

Project Management:

  • Collaborate with project managers to define project scope, objectives, and timelines.
  • Assist in the identification and management of project risks and issues.
What will make you successful?

  • Education: Bachelor's/Master's degree in Business, Information Technology, or a related field.
  • Minimum of 7 years of experience as a Business Analyst.
  • Proven track record of working with a variety of business partners and team members.
  • Strong analytical and problemsolving abilities.
  • Attention to detail in documenting and validating requirements.
  • Excellent verbal and written communication skills.
  • Ability to explain complex technical concepts to nontechnical team members.
  • Demonstrable ability to work closely in multifunctional teams.
  • Experience in Agile/Scrum methodologies is a plus.

Technical Skills:

  • Substantial experience in translating business requirements into technical specifications, preferably on the ELK Stack.
  • Indepth understanding of the ELK Stack and its capabilities.
  • Familiarity with data models
  • Proficiency in data analysis tools and techniques.

Communication Skills:

  • Excellent verbal and written communication skills.
  • Ability to explain complex technical concepts to nontechnical team members.

Industry Certifications:

  • Business Analysis Professional (CBAP) or equivalent certification is desirable.
  • ELK Stack certifications or relevant training is a plus
You may want to reach out to the recruiter for more information via LinkedIn;- Victor Ooi
- , Senior Talent Acquisition or
  • Harinath Mathavan
  • Senior Director of Engineering
- , hiring Manager for this role.
What we offer

  • We put you in control of career
  • We give you a competitive package
  • We help you perform at your best
  • We help you make a difference
  • We give you the freedom to be yourself
  • We give you the freedom to be yourself
. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone's voice counts and where you can reach your full potential regardless of_ _age, background, culture, colour, disability, gender, nationality, race, religion_, or veteran/military status._
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