Voip Technician

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Upscale Sdn Bhd Full time
Job Description

Responsibilities:

  • Deployment, installation, testing and commissioning of systems and parts in customers premises.
  • To carry our preventive and corrective maintenance.
  • Diagnosing, troubleshooting system & network and solving related hardware or software faults.
  • Analyse, followup and resolve any support enquiries from customers and vendors.
  • Collaborate with the team to identify, troubleshoot and find resolution for technical problems.
  • Continuously maintain, improve and share on technical knowledge and explore in new technologies together with the team.
  • To provide telephone and remote support.
  • To conduct user and technical training, where applicable.
  • Able to prioritize and manage few open cases at a time.
  • Establish a good working relationship with customers.
  • Able to work outside of normal working hours or weekends occasionally to support operations running 24x7.

Requirements:

  • Mandatory to have own car transport.
  • Job scope requires extensive travelling within Malaysia.
  • Diploma or University degree in Computer Science, IT or equivalent.
  • Strong working and technical knowledge in the telecommunication and computer infrastructure.
  • Strong communication skills both written and oral in English or Bahasa Malaysia.
  • Great interpersonal, selfmotivated and customerfocused with outgoing personality and analytical mind.
  • Strong analytical and problemsolving skill.
  • Fresh graduates are encouraged to apply.
  • Applicants should be Malaysian citizens.

Job Types:
Full-time, Fresh graduate

Pay:
RM2, RM3,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • Do you have own transport?
  • VMware experience?

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