Senior Executive, Account Management

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time

We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop ZALORA's Beauty category. The primary focus in this role is to drive the overall growth of our key brands and sellers in Zalora. This is a unique, exciting opportunity to make things happen and create impact in ZALORA.

Responsibilities:

  • Managing key sellers to drive long-term and short-term business goals while aligning with branding image. To establish strong relationships by being the go-to person to support their business needs.
  • Liaise with sellers on campaign objectives and work closely with internal teams to incorporate sellers promotions into ZALORA's marketing calendar and ensure smooth execution
  • Monitor and drive growth of the assigned sellers: create and execute a strategic plan that delivers on business opportunities both for ZALORA and the seller with accurate forecasting and internal performance tracking
  • Create and execute on initiatives that deliver on business opportunities both for ZALORA and the seller online and offline
  • Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance to senior management
  • Work with the sellers / internal teams to continuously improve operational aspects of their business which directly impact customer experience
  • Constantly review seller's catalog to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer experience

Requirements:

  • Bachelor's Degree in business, marketing, finance, analytics or related fields with 2-4 years of experience.
  • Exposure in the e-commerce and beauty industry is preferred
  • Excellence in English Language is required, Mandarin will be a plus
  • Advance working knowledge of Excel/Google Sheet is preferred
  • Great interpersonal and communication skills
  • Exceptional time management skills
  • Willingness to work in a multicultural environment
  • Experience with KOL engagement/management is a plus

Wonderhowit'sliketobuildyourcareerwithZALORA?Inspiredbyemployees,webelieveyou'llbeinfor:

  • Anexcitingplatformtomakeyoursuccessstory
  • Havetheutmostcareforyourmentalandphysicalwellbeing
  • Flexibilityweavedintoyourlifestyle
  • Aseamlessworkenvironmentwithafriendly&team-fueledculture
  • Careergrowthalignedtoyourprofessionalandpersonalneedsandgoals

Wanttostayaheadwithourdevelopments?FollowusatourLinkedInpageandknowmoreaboutusfromourcareerwebsite.

The ZALORA Story
ZALORA is Asia's leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region's pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA's systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA's recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.


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