Thai- Customer Service Working

Job descriptionUpstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded "TOP B2B company in Asia" straight 2021,2020 and 2019.We are expanding our Customer Service team and hiring Immediately.We are currently looking to customer service...

Vacancy: Customer Service - Thai SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM RM 200 Allowance + RM200 Housing AllowanceJoining Date: 15th April, 2024Project : AirlineShifts: 8am -8 PM (9 hours Days Shifts)Head Counts: 5Education: Diploma or Bachelor's Degree (Only Applicants that are willing to travel to Malaysia & Join 15th April should...

This role involves managing credit risk analysis and accounts to optimize business returns. Responsibilities include credit management activities, establishing credit limits, and providing insights to influence deal structures. The position requires maintaining effective relationships with internal and external customers, approving credit limits, and driving...

This role involves managing credit risk analysis and accounts to optimize business returns. Responsibilities include credit management activities, establishing credit limits, and providing insights to influence deal structures. The position requires maintaining effective relationships with internal and external customers, approving credit limits, and driving...

This role involves managing credit risk analysis and accounts to optimize business returns. Responsibilities include credit management activities, establishing credit limits, and providing insights to influence deal structures. The position requires maintaining effective relationships with internal and external customers, approving credit limits, and driving...

Company BackgroundOur client is an American business services company specializing in customer engagement and business performance. They are looking for a passionate and responsible Customer Service (Travel/Hospitality), to be based at Cyberjaya, Selangor.Benefits:- Basic up to RM4,000:- Night shift allowance:- KPI allowance Ensure service delivered to our...

Industry : Travel/Hospitality. Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while...

Location : Cyberjaya, SelangorWorking shift : Rotational ShiftTarget Intake : 29 January 2024Job Expectations: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Making outbound calls to the hotel in urgent cases Manage customer escalations and ensure that these are answered, tracked, and escalated as...

Vacancy: Customer Service - TaiwaneseLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 25th March / 20th May, 2024.Project : Travel AccountShifts: Rotational ShiftHead Counts: 12Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 25th March / 8th April / 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

Where you fitWhat's the role? Responsible for determining when to escalate issues to the Team Manager. Knows when to offer a hand to a colleague in need. Ability to multitasking ie handle back up scanning task & back up payments. 2Manage good working relationship with stakeholders from various operating units. Learn new ERPs to be able to support other team...

Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport...

Take call and provide accurate answer to customer queries. Experience working in Aviation or travel account is an added advantage Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses)....

Take calls and provide accurate answers to customer queries. Experience working in Aviation or travel accounts is an added advantage Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher...

Purpose:The Customer Success Specialist supports our customer's daily operations, delivering all relevant services to the customer from product ordering till collection of cash. The Customer Success Specialist owns contract management, pricing, ordering, delivery, invoicing and cash collection process. This role makes sure Customers find it easy to do...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 8th April & 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

Why You Should Build Your Career At Hasbul Brothers Expensive opportunity to learn business strategy from a business mentor Allowance benefits, Health Insurance & Panel clinic provided EPF/SOCSO/EIS providedHasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Contract To Hire)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service George Town ,PenangRM 2,800 - RM3,300Rotational ShiftQualifications:Education background: Bachelor's Degree or at least Diploma or equivalent in any...