Manager, Digital Business

1 week ago


Puchong New Village, Malaysia Mercedes-Benz Malaysia Sdn. Bhd. Full time

Aufgaben:

***Responsible for managing & analyzing the organization's digital data to gain insights into customer behavior & optimize digital experience to drive conversion rate & revenue growthDrive digitalization across inter-department in order to improve efficiency, data insights and proactive decision support for digital business such as MB Store & etc. Champion a data culture across the organization whereby identify business problem & start measurement plan (KPIs).Establish reporting solutions of available digital solutions & managing one source of data reporting truth within organization on real-time basis. Design & focus on analytics dashboard/tools design & implementation for organization.

Monitor system data by using PowerBI dashboard & enable smart solution based data accuracy, quality & governance within the framework across inter-department.

Responsible for data & reporting issue tracking with further enhancement & optimization.
Ensure retail partners utilize the digital platform to be successful (eg. lead management, CRM) and work together with inter department to support organization goals through effective digital process, strategically outputs & compelling customer journeys.

Qualifikationen:

**QUALIFICATIONS
Degree in Actuarial Science, Mathematics, Statistics, Data Science or comparable qualificationExperience in managing online to offline (o2o) commerce / digital marketing & working with cross-functional teams- Knowledge of marketing analytics, marketing research source & data analytics techniques

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