Cafe Outlet Manager

2 weeks ago


Bandar Baru Sri Petaling, Malaysia Neighbour's Coffee Bar Full time

Requirements

  • Malaysian only
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Minimum 4 years experience required
  • Punctuality, good working attitude.
  • Able to work on all shifts include weekends and holidays.

Responsibility

  • Manage daytoday operations of the café, ensuring smooth functioning and adherence to company standards.
  • Oversee the preparation and presentation of food and beverages to maintain quality and consistency.
  • Manage daytoday operations of the café, ensuring smooth functioning and adherence to company standards.
  • Oversee the preparation and presentation of food and beverages to maintain quality and consistency.
  • Foster a customercentric environment by ensuring exceptional service and addressing customer feedback and concerns.
  • Train staff to engage with customers in a friendly and professional manner.
  • Monitor inventory levels of ingredients, packaging materials, and other supplies.
  • Place orders to replenish stock, manage deliveries, and prevent shortages.
  • Collaborate with head chef and barista to develop and update the menu offerings.
  • Introduce new items, seasonal specials, and promotions to keep the menu appealing.
  • Prepare and manage budgets, track expenses, and monitor sales performance.
  • Implement costcontrol measures to optimize profitability without compromising quality.
  • Ensure the café adheres to health and safety regulations, cleanliness standards, and sanitation practices.
  • Conduct regular inspections to maintain a safe and hygienic environment.
  • Participate in the development of marketing strategies to attract and retain customers.
  • Implement promotional activities, loyalty programs, and social media engagement.
  • Participate in the development of marketing strategies to attract and retain customers.
  • Implement promotional activities, loyalty programs, and social media engagement.
  • Organize training programs for staff to enhance their skills in customer service, food handling, and safety protocols.
  • Provide guidance and coaching for staff growth.
  • Address operational challenges promptly, making effective decisions to resolve issues and maintain smooth operations.

Benefits

  • 5 Days Work per week
  • EPF/SOCSO/EIS provided
  • Annual leave
  • Medical Leave
  • Meal Provided
  • Allowance
  • Training Provided

Salary:
RM3, RM4,000.00 per month

Benefits:

  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Holidays
  • Night shift
  • Weekend jobs

Supplemental pay types:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Sri Petaling: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Food service: 4 years (required)

Language:

  • English (required)

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