Customer Support Bilingual for Cantonese

2 weeks ago


Ipoh, Perak, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Intake on 4th March (training is provided)

Key Responsibilities:

  • Provides meaningformeaning interpreting.
  • Follows interpreter protocols as per training, policies, and procedures.
  • Follows all policies and procedures related to information confidentiality and interpreter ethics.
  • Attends all required training.
  • Maintains confidentiality as policies.
  • Uses standard office equipment such as telephones, computers, copiers, and fax machines.
  • All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including coworkers, supervisors, and customers; and work with supervision, receiving instructions/feedback.

Qualification and Requirements:

  • High School Graduate, Diploma, Bachelor or comparable IT professional experience
  • Fresh Graduate encourage to apply
  • Fluency in Cantonese & English
  • Skilled at communicating, both orally and in writing in Mandarin & English
  • Basic understanding of linguistics and different cultures.
  • Skilled in adjusting to rapidly changing circumstances
  • Ability to react calmly and effectively in emergency situations
  • Strong attention to detail and accuracy]
  • Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
  • Skilled at keeping supervisors informed of problems or issues
  • Exceptional commitment to confidentiality
  • Skilled in establishing and maintaining effective work relationships
  • Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.

Job Types:
Full-time, Fresh graduate

Salary:
Up to RM6,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Parental leave
  • Vision insurance

Schedule:

  • Monday to Friday
  • Night shift

Application Question(s):

  • Will you be available to relocate to Cyberjaya for this position?

Language:

  • Cantonese (required)


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