B2b Customer Support Assistant

2 weeks ago


Ipoh, Perak, Malaysia Eltean Incorporated Sdn Bhd Full time
B2B Customer Support Assistant

Job Summary
To provide sales-related and administrative support to the Company's business clients

Key Responsibilities

  • Responsible for attending to business client's salesrelated enquiries and requests.
  • Understanding the Company's sales policies and conveying / implementing such sales policies in attending to business clients' transactions.
  • Developing existing business clients by providing basic product information, updates on new products available, or new sales / promotional mechanics.
  • Exploring potential with new business clients and assisting with client onboarding process.
  • Management of daytoday salesrelated or administrative tasks (e.g. preparing order confirmation, following up with delivery of orders, collection of payment and managing the goods returns requests process).
  • Assisting with preparation of salesrelated reports and general correspondence.

Who are we looking for?

  • Minimum of one (1) year working in a salesrelated position or sales administration position is preferred.
  • Fluent in written and spoken Bahasa Malaysia and English.

Staff Benefits:

  • 5day work week (Mondays to Fridays)
  • Staff Purchase Perks
  • Sufficient training and guidance provided

Salary:
RM2, RM2,800.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday


  • Ipoh, Perak, Malaysia Eltean Incorporated Sdn Bhd Full time

    B2B Customer Support AssistantJob SummaryTo provide sales-related and administrative support to the Company's business clientsKey Responsibilities Responsible for attending to business client's salesrelated enquiries and requests. Understanding the Company's sales policies and conveying / implementing such sales policies in attending to business clients'...


  • Ipoh, Perak, Malaysia Eltean Incorporated Sdn Bhd Full time

    Job SummaryTo provide sales-related and administrative support to the Company's business clientsKey Responsibilities Responsible for attending to business client's salesrelated enquiries and requests. Understanding the Company's sales policies and conveying / implementing such sales policies in attending to business clients' transactions. Developing existing...


  • Ipoh, Perak, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...


  • Ipoh, Perak, Malaysia Credit Reporting Sdn Bhd Full time

    Customer Service AssociateLocation : IpohWorking days : 5 days -8.30am-5.30pmNature of business: Established Credit Reporting AgencyExecute programs to identify and nurture customer advocacy.Leverage customer feedback and testimonials to drive business growth and brand loyalty.Lead efforts to minimize churn and maximize customer retention and...


  • Ipoh, Perak, Malaysia Freshtel Internet Sdn Bhd Full time

    a) Monitoring network performance, troubleshooting issues, and making adjustments as needed. b) Install/maintain and support network element including wired and wireless network component. c) Diagnosing network problems such as signal loss due to interference or faulty wiring. d) Installing, configuring, and troubleshooting networks, including LANs (local...


  • Ipoh, Perak, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant Petaling Jaya**Salary: Up to RM3500Monday - Sunday (2 days rotating)8:30 am until 6:00 pmAbout Us:Join a dynamic team dedicated to delivering exceptional customer service experiences We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and thrive in a...


  • Ipoh, Perak, Malaysia Food Forest Farm Sdn Bhd Full time

    JOB SUMMARY:INTEGRITY, INNOVATION & INSPIRATION AND COMMITMENT TO SALESReporting to the Management of Food Forest Farm, this position provides an unparalleled opportunity for someone who is passionate about sales and business development to regenerate revenue growth and upholding customer satisfaction.We are looking for a committed and dynamic individual of...


  • Ipoh, Perak, Malaysia KY AIRCONDITIONING & ELECTRICAL SERVICES Full time

    As a Full-Time Customer Service Officer, you will be the first point of contact for our clients and visitors. Your role will be pivotal in ensuring that our front desk operations run smoothly, and you will play a crucial role in managing various administrative tasks.Key Responsibilities: Greet and assist walkin customers, ensuring a welcoming and...

  • Sales Executive

    2 weeks ago


    Ipoh, Perak, Malaysia Kardinal Industries (M) Sdn Bhd Full time

    Position :Sale ExecutiveEmployment Type :RemoteWorking Days and Hours :Mon - Fri (9am - 6pm)Types of Sales:B2BIndustry :Manufacturing / FMCG Identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. Build strong customer rapport. Being prompt to customers enquiries...


  • Ipoh, Perak, Malaysia RHB Banking Group Full time

    Working Hour Regular Hours Monday Friday Business Area Community Banking Location Malaysia Perak DescriptionPrimary Objective: Ensure and provide quality customer service standards Sales Referral identify existing and prospective customers' financial needs and refer them to sales personnel To support Assistant Branch Manager (ABM) to ensure smooth branch...


  • Ipoh, Perak, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Customer Success Specialist (ENG)Location: PenangWorking hours: 24/7 rotational shiftSalary: RM2,500 - RM3,000 + RM300 Language allowanceRequirements: Fresh graduates are welcomed Customer service experience preferred Minimum B2 English Local Malaysians onlyResponsibilities: Assist customers in placing online orders with the client. Handle payments...

  • Customer Assistant

    2 weeks ago


    Ipoh, Perak, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Job descriptionRequirements: Required languages: Bahasa Malaysia, English Able to work shifts, weekends and public holidays. Fresh graduates / school leavers encouraged to apply. Fulltime positions.ResponsibilityMaintain a professional level of customer service in promoting the company's products:Provide professional services to customers Ensure adequate...

  • Customer Assistant

    2 weeks ago


    Ipoh, Perak, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Job descriptionRequirements: Required languages: Bahasa Malaysia, English Able to work shifts, weekends and public holidays. Fresh graduates / school leavers encouraged to apply. Fulltime positions.ResponsibilityMaintain a professional level of customer service in promoting the company's products:Provide professional services to customers Ensure adequate...

  • IT Support Specialist

    2 weeks ago


    Ipoh, Perak, Malaysia eData Systems Sdn Bhd Full time

    ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical...

  • IT Support Executive

    2 weeks ago


    Ipoh, Perak, Malaysia CET Development Sdn Bhd Full time

    JOB VACANCY - IT SUPPORT EXECUTIVE Work location: All area in Perak Protégé Allowance: MYR1, MYR1,800.00 Starting date: June 2024 Job types: Fulltime, ContractKey duties/ responsibilities Good understanding of computer systems, mobile devices and other tech products Able to identify PC, Printer and hardware problems and advising on the solution Ability to...

  • IT Support Executive

    2 weeks ago


    Ipoh, Perak, Malaysia Kualu Lumpur Kepong Berhad Full time

    Based in: Head Office, IpohResponsibilities Provide 1st level IT system support and tracking on Service Request ("SR"). Conduct IT system training. Prepare IT system documentation and user guide. Helpdesk Service Ticketing maintenance. Hardware any issues from the followings such as Mouse, Keyboard, Screen, Harddisk, USB Drives, DVD/CD-Drive, Printer,...


  • Ipoh, Perak, Malaysia KY AIRCONDITIONING & ELECTRICAL SERVICES Full time

    As a Full-Time Customer Service Officer, you will be the first point of contact for our clients and visitors. Your role will be pivotal in ensuring that our front desk operations run smoothly, and you will play a crucial role in managing various administrative tasks.Key Responsibilities: Greet and assist walkin customers, ensuring a welcoming and...


  • Ipoh, Perak, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Intake on 4th March (training is provided)Key Responsibilities: Provides meaningformeaning interpreting. Follows interpreter protocols as per training, policies, and procedures. Follows all policies and procedures related to information confidentiality and interpreter ethics. Attends all required training. Maintains confidentiality as policies. Uses standard...

  • IT Support Specialist

    2 weeks ago


    Ipoh, Perak, Malaysia EDATA SYSTEMS SDN BHD Full time

    List-ID: Today 16:24Job Description: Assist with software installation and report designing.Perform accurate and appropriate system configuration for conversion of Client database.Assess and identify client software needsPerform software upgrades and complete software installationTest, reproduce, research documents for any software defectsRemotely connect to...


  • Ipoh, Perak, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    Attend to incoming call, correspondences and live chat Assist customer on their enquiry about company product Handle customer with care and professionally Handle customer complaint and assist to resolve their issueRequirement: Fresh degree are welcome to apply, OR Diploma with at least 1 year of relevant working experience, OR STPM with 2 years of relevant...