Key Account Executive

2 weeks ago


Subang Jaya, Selangor, Malaysia Social Bee Sdn Bhd Full time

Position:
Key Account Executive / Consumer Care Executive

Salary Range:
RM 2,500 - RM3,200 (Basic + Commission)

Working Hours: 9am - 6pm (Mon - Fri)

  • To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (_e.g. Facebook_) before generating to the company's existing consumers.
  • To ensure the potential leads information are accurate before sending to the company's existing consumers.
  • To develop positive relationship with the potential leads and existing consumers.
  • To perform onboarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises.
  • To record consumers' information in the company's internal system.
  • To monitor and report campaign's status, progress, and review to management weekly / monthly.
  • To perform regularly follow up with the consumers on their campaign's listing performance in our company's website and share latest campaign plan with consumers when needed.
  • To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements.
  • To assist oversea consumers in liaising with translation team for project information when necessary.

Job Requirements

  • Preferably Degree in Business Marketing / Business Development / Business Admin or equivalent.
-
Language skills:_Cantonese & Mandarin is compulsory_ to liaise with oversea consumers such as Hong Kong and China. English & Bahasa Malaysia is an extra bonus.

  • Preferable at least 1 years working experience in dealing with customers and customer relation management. Working experience in key account/ project admin is a bonus
  • Fresh grads with customers relation / relevant working experiences can be considered.

Job Types:
Full-time, Permanent

Salary:
RM2, RM3,200.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

- customer relation: 1 year (preferred)
- key account: 1 year (preferred)

Language:

  • Mandarin (required)
  • Cantonese (required)

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